Night Front Desk Host - Guest Experience Advocate

Hotelprofessionals - art'otel Amsterdam; Amsterdam; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Birthday bonus of €250

Competitive salary

Tasty meal during shift

Industry pension plan

25 days holiday

1 extra day off for wellbeing

Discounted hotel rates

50% F&B discount

Travel compensation up to €200 net pm

Recommend a friend scheme

8% holiday allowance

Flexible working policy

Annual company parties

Exclusive discounts in employee benefit store

Discount on collective health insurance

Departmental incentive schemes

Learning & Development opportunities

Advanced onboarding program

Access to hotel gym during low peak hours

Job summary

A local hotel in Amsterdam is seeking a Night Receptionist to deliver exceptional nighttime guest services. The ideal candidate will ensure guest satisfaction through effective communication and a passion for hospitality. Benefits include a birthday bonus of €250, competitive salary, meal during shift, and access to extensive employee perks including health insurance discounts and training opportunities. Candidates should have excellent interpersonal skills and a commitment to exceeding expectations.

Qualifications

• Actively participate in addressing complaints and resolving guest queries.
• Complete financial auditing reports and procedures accurately.
• Handle requests and check-ins with care, patience, and a smile.

Responsibilities

• Deliver nightly reception services to guests with a smile.
• Exceed guests' expectations and maintain a professional image.
• Participate in team initiatives and departmental incentive schemes.

Skills

Excellent interpersonal skills

Customer service

Hospitality experience

English proficiency

Job description

A local hotel in Amsterdam is seeking a Night Receptionist to deliver exceptional nighttime guest services. The ideal candidate will ensure guest satisfaction through effective communication and a passion for hospitality. Benefits include a birthday bonus of €250, competitive salary, meal during shift, and access to extensive employee perks including health insurance discounts and training opportunities. Candidates should have excellent interpersonal skills and a commitment to exceeding expectations.