Night Concierge & Guest Care Specialist

Postillion Hotels; Netherlands; Remote; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Special onboarding program

Free overnight stay with breakfast

Training budget

Sports discount

Postillion Employee app

Job summary

Postillion Hotels is seeking a night porter who thrives when guests are asleep and takes responsibility with care. You update the administration, handle orders and ensure guests feel welcome, even late at night.

Onboarding is fast and comprehensive, with perks like a free overnight stay with breakfast, a training budget, a sports discount, and access to the Postillion Employee app to manage schedules and payslips.

Qualifications

• BHv and social hygiene diploma or willingness to obtain one.
• Willing to work on weekends and holidays.
• Empathic approach with guests and stress resistance.
• Comfortable updating administration and handling night duties.
• Experience with MEWS is a plus.

Responsibilities

• Update the administration and note any special guest needs or occurrences.
• Serve guests with nightcaps or small bites and take orders.
• Make guests feel comfortable and welcome, especially during night shifts.

Skills

Sense of responsibility

Guest empathy

Stress resistance

Weekend/holiday availability

MEWS familiarity

Education

BHV and social hygiene diploma

Tools

MEWS

Job description

Postillion Hotels is seeking a night porter who thrives when guests are asleep and takes responsibility with care. You update the administration, handle orders and ensure guests feel welcome, even late at night.

Onboarding is fast and comprehensive, with perks like a free overnight stay with breakfast, a training budget, a sports discount, and access to the Postillion Employee app to manage schedules and payslips.