Netherlands IFM Country Manager: Client Account Leader

Apleona GmbH; Apeldoorn; On-site; EUR 67,000 - 95,000; Full time

Benefits offered by this job

Performance-based bonus

28 vacation days per year

8% holiday allowance

Company lease car

Laptop

Mobile phone

Pension contribution 2%

Disability insurance

Career development

International network

Job summary

Apleona is seeking a Country Manager for the Netherlands to oversee the performance of the IFM contract across multiple locations. You will lead Site Managers, Facility Managers and Project Managers, ensuring superior service delivery, financial performance and client satisfaction.

With a background in IFM/FM and international contract management, you will drive continuous improvement, stakeholder alignment, and long-term partnerships with the client.

Qualifications

• Bachelor's degree HBO or equivalent
• At least 5 years of demonstrable management and leadership experience
• Experience managing integrated facility services (IFM/FM)
• Experience in an international organisation and managing contractual relationships
• Strong communication and stakeholder management skills
• Strong analytical and organisational skills
• VCA‑VOL certification or willingness to obtain
• Excellent command of Dutch and English (written and spoken)
• Commercial and entrepreneurial mindset

Responsibilities

• Overall responsibility for quality, scope, timely delivery and cost control of all services under the contract
• Full financial responsibility for contract results within the commercial framework
• Lead, coach and motivate Site Managers, Facility Managers and the on-site team
• Identify client and end-user needs and translate into improvements in service delivery
• Manage the contract and maintain relationships with client, suppliers and international teams
• Operate at strategic and operational levels, aligning client, on-site team and suppliers
• Identify opportunities for continuous improvement and development of the account
• Ensure compliance with KPIs, quality standards, safety requirements and obligations

Job description

Apleona is seeking a Country Manager for the Netherlands to oversee the performance of the IFM contract across multiple locations. You will lead Site Managers, Facility Managers and Project Managers, ensuring superior service delivery, financial performance and client satisfaction.

With a background in IFM/FM and international contract management, you will drive continuous improvement, stakeholder alignment, and long-term partnerships with the client.