Museum Host: Create Welcoming, Immersive Visitor Experience

Moco Museum; Amsterdam; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

International team

Spectacular setting at Museumplein

Opportunity to develop yourself

Discounts on gift shop items

Competitive salary

Social calendar of events

Job summary

At Moco Museum on Museumplein in Amsterdam, you will welcome visitors, answer questions about exhibitions and help ensure a safe, enjoyable experience.

This is a vibrant, international team that values curiosity, creativity, and guest service; fluency in English is required, with additional languages a plus. Shifts include mornings, evenings, and weekends.

If you love art and sharing stories with people, you can grow with us while helping to shape the visitor journey.

Qualifications

• Fluency in English is required; additional languages are a plus.
• Flexibility to work mornings, evenings and weekends, including holidays.
• Previous work experience in customer service is a must.
• Able to work well with others in a dynamic team.
• Creativity, initiative and strong communication skills.
• Eligible to work in the Netherlands.

Responsibilities

• Welcome visitors and provide information related to the museum, exhibitions, displays and services.
• Act as first point of contact for all museum visitors inquiries.
• Hosting at the museum gate entrances to attract, welcome and attend visitors.
• Sell/scan tickets while promoting the use of the audio-tour service.
• Monitor museum areas to provide security of the exhibition artworks.
• Monitor the cleanliness and overall tidiness of the museum.
• Active ticket sales and distributing flyers around the museum.
• Provide excellent customer experience by interacting with visitors.
• Develop knowledge of the collections and exhibitions on display.
• Responsible for the routine opening and closing of the museum.
• Assist at special functions, events and visits.

Skills

Customer service

Team player

Excellent communication

Art knowledge

Job description

At Moco Museum on Museumplein in Amsterdam, you will welcome visitors, answer questions about exhibitions and help ensure a safe, enjoyable experience.

This is a vibrant, international team that values curiosity, creativity, and guest service; fluency in English is required, with additional languages a plus. Shifts include mornings, evenings, and weekends.

If you love art and sharing stories with people, you can grow with us while helping to shape the visitor journey.