Multi-Store Coffee Leader - Drive Growth & Teams

Wakuli; Rotterdam; On-site; EUR 33,000 - 35,000; Full time

Job summary

Wakuli, a Netherlands-based coffee company, is seeking a Multi-Store Manager to oversee two Wakuli locations in Rotterdam. You will lead teams with clarity, coach and drive performance across stores, balancing hands-on operations with people-first leadership.

You’ll hire, onboard and develop baristas and leads, foster a fair, ambitious culture, and own store performance including revenue, waste, and standards.

Qualifications

• 3+ years of experience leading teams in hospitality, retail or operations.
• Proven track record of coaching, accountability and growing performance.
• Strong operational instincts and ownership of service quality.

Responsibilities

• Oversee two Wakuli locations in Rotterdam, with 80% of time on shift.
• Lead Team Leads and a 10-14 barista team, coaching and guiding daily operations.
• Hire, onboard and develop new baristas and leads to build capable stores.
• Create and maintain a team culture that is fair, ambitious and energised.
• Lead performance conversations and raise standards across stores.
• Support scheduling with leads to ensure open availability year-round.

Skills

Team leadership

Retail operations

People management

Coaching

English fluency

Weekend availability

Job description

Wakuli, a Netherlands-based coffee company, is seeking a Multi-Store Manager to oversee two Wakuli locations in Rotterdam. You will lead teams with clarity, coach and drive performance across stores, balancing hands-on operations with people-first leadership.

You’ll hire, onboard and develop baristas and leads, foster a fair, ambitious culture, and own store performance including revenue, waste, and standards.