Membership Operations Intern

The Social Hub; Amsterdam; On-site; EUR 17,000 - 22,000; Full time

Job summary

The Social Hub is seeking a Membership Operations Intern to join the Membership team at our Amsterdam headquarters for a 6-7 month internship starting February 2027. You will collaborate with Coworking, Meeting & Events and Membership teams across our 21 locations to support operations and projects.

This role emphasizes process improvement, training development, data analysis and project coordination. You will work 40 hours per week, from The Support Hub in Amsterdam, and gain hands-on

Qualifications

• Must be enrolled in University or University of Applied Sciences (WO/HBO) as a student.
• Fluent in English (written and spoken).
• Legally permitted to work and live in the Netherlands.
• Available for a full-time internship and can work 40 hours/week.
• Able to work from our Amsterdam based support hub.

Responsibilities

• Provide reactive operational support across platforms for Coworking, Meetings & Events, and Membership.
• Help standardize processes, tools, and workflows for operations.
• Support internal research and development of quality and procedures.
• Assist with project management: tracking deadlines and agendas.

Skills

Fluent English

Creative thinker

Detail oriented

Tech-savvy

Project management interest

Willing to work 40h/week

Education

Enrolled in University or HBO

Job description

Your Mission, Should You Choose To Accept It:

We’re looking for a Membership Operations Intern to aid us in the Membership team. This role offers a great opportunity to develop yourself, working with a wide range of our operational teams. You will help us deliver support, improve internal processes, keep a structured workflow and help manage and shape projects. On a daily basis, you will work closely from The Support Hub to aid the Coworking, Meeting & Events and Membership teams in our 21 locations.

You will join the team at our headquarters in Amsterdam for a period of 6-7 months, starting February 2027.

What You’ll Do:

• Reactive operational support: Answer questions and solve problems across multiple platforms related to Coworking, Meeting & Events and Membership.
• Help standardize processes, tools, and workflows for operations
• Project support: Internal research, quality and operational procedures
• Project management: Tracking deadlines, agendas, and taking charge of projects
• Communication: help host monthly meetings for the operational teams.
• Develop training: assist with the development of training (in-person and e-learning)
• Data analysis: Conceptualizing reports & highlights

What You’ll Have:

• Must be enrolled in University or University of Applied Sciences (WO/HBO) as a student
• Must be fluent in English (written, and spoken); other European languages are a bonus
• Must be legally permitted to work and live in The Netherlands
• Must be available for a full-time internship and can work 40 hours/week
• Must be able to work from our Amsterdam based support hub.
• Has an eagerness to develop themselves in project management in an operational environment - ability to address challenges and opportunities.
• Is a creative thinker and enjoys challenging the classic way of doing things.
• Is detail oriented and has and enjoy assessing operational procedures.
• You are tech-savy and are eager to learn different systems used for each operational team.

What We Offer:

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.