Membership Operations Intern

The Social Hub; Netherlands; Remote; EUR 7,800 - 12,000; Full time

Benefits offered by this job

Discounts across Europe

Growth opportunities

Dynamic, multi-national workplace

Job summary

The Social Hub is seeking a Membership Operations intern to support our Membership team and collaborate with operational teams across 21 locations. Based at our Amsterdam headquarters for a 6–7 month period starting February 2027, you will help deliver support, improve processes, and manage projects in a hybrid hospitality environment.

You’ll gain hands-on experience in project management, operations, and data analysis while developing trainings and contributing to cross-team initiatives.

Qualifications

• Must be enrolled in University or University of Applied Sciences (WO/HBO).
• Must be fluent in English (written and spoken).
• Must be legally permitted to work and live in the Netherlands.
• Must be available for a full-time internship (40 hours/week).
• Must be able to work from Amsterdam support hub.

Responsibilities

• Reactive operational support across multiple platforms for Coworking, Meetings & Events and Membership.
• Help standardize processes, tools, and workflows for operations.
• Internal research on projects, quality and operational procedures.
• Track deadlines, agendas, and take charge of projects.
• Host monthly meetings for the operational teams.
• Assist with development of training (in-person and e-learning).
• Conceptualize reports and highlights through data analysis.

Skills

English fluency

Project management interest

Creative thinking

Detail oriented

Tech-savvy

Education

University/University of Applied Sciences student

Job description

Your Mission, Should You Choose To Accept It:

We’relooking for a Membership Operations intern to aid us in the Membership team. This role offersa greatopportunityto develop yourself, working with a wide range of our operational teams. You will help us deliver support, improve internal processes, keep a structuredworkflowand help manage and shape projects.On a daily basis, you will work closely from The Support Hub to aid the Coworking, Meeting & Events and Membership teamsinour 21 locations.

You will join the team at our headquarters in Amsterdam for a period of 6-7 months, starting February 2027.

In Case YouDon’tKnowWhoWe Are (Ahem)…

Known for being the rule breakers in hospitality, TSH is a fun,creativeand inspiring environment where everyone can work, stay,learnand play and most importantly – be themselves. As an employer we look,actand think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftopbarand eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy,Franceand Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

WhatYou’llDo:

• Reactive operational support: Answer questions and solve problems across multiple platforms related toCoworking, Meeting & Events and Membership.
• Help standardize processes, tools, and workflows for operations
• Project support: Internal research,qualityand operational procedures
• Project management: Tracking deadlines, agendas, and taking charge of projects
• Communication: help host monthly meetings for the operational teams.
• Develop training:assistwith the development of training (in-person and e-learning)
• Data analysis: Conceptualizing reports & highlights

WhatYou’llHave:

• Mustbe enrolled in University or University of Applied Sciences (WO/HBO) as a student
• Mustbe fluent in English (written, and spoken); other European languages are a bonus
• Mustbe legallypermittedto work and live in The Netherlands
• Mustbe available for a full-time internship and can work 40 hours/week
• Mustbe able to work from our Amsterdam based support hub.
• Has an eagerness to develop themselves in project management in an operational environment-ability to address challenges and opportunities.
• Is a creative thinker and enjoys challenging the classic way of doing things.
• Is detail oriented and has and enjoy assessingoperational procedures.
• You are tech-savyand are eager to learn different systems used for each operational team.

What We Offer:

• The opportunity to work at a dynamic, multi-national company. Not just another hotel -we’rea game changing innovator, challenging everyconventionand defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework.We make our best and fairest offer upfront, so we don't negotiate salaries.Because fairness shouldn’t depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how werepresentourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation,religion or culture. Your authenticity keeps our team diverse. Come as you are.