Member Experience Specialist - On-site Hospitality

Industrious; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Travel allowance

Company pension plan

Complimentary breakfast and beverages

Job summary

Industrious in Amsterdam is seeking a Member Experience Associate to welcome members and guests and deliver exceptional service. You will manage daily tasks from coffee and breakfast prep to stocking common areas and assisting with events.

You will also help members with IT issues, onboarding into systems, and representing Industrious at local marketing events. Fluency in Dutch and hospitality experience are essential.

Qualifications

• Fluency in Dutch and 2+ years in hospitality.
• Ability to lift up to 12 kg and stand for long periods.
• Full-time, on-site 40 hours/week in Amsterdam.

Responsibilities

• Greet members and guests as the first face they meet.
• Prepare coffee and breakfast; keep common areas stocked.
• Support events and design signage for in-house branding and experience.
• Assist members with IT or wifi issues as needed.
• Input new members into multiple systems for a smooth first day.
• Assist with local marketing events to showcase Industrious solutions.

Skills

Dutch fluency

Teamwork

Customer service

Problem solving

Tools

Printers

Dishwashers

Blenders

Snack carts

Knives

Job description

Industrious in Amsterdam is seeking a Member Experience Associate to welcome members and guests and deliver exceptional service. You will manage daily tasks from coffee and breakfast prep to stocking common areas and assisting with events.

You will also help members with IT issues, onboarding into systems, and representing Industrious at local marketing events. Fluency in Dutch and hospitality experience are essential.