Guest Experience Housekeeper – Amsterdam (Flexible Hours)

Hesperia group; Amsterdam; On-site; EUR 21,000 - 31,000; Full time

Benefits offered by this job

Free training (Minor Hotels University

End of year bonus

Employee rates worldwide

Team events and growth opportunities

Job summary

NH Amsterdam Leidseplein is seeking a Housekeeping Associate to maintain inventory, restock linen closets, receive deliveries, and ensure guest rooms meet high standards. You will coordinate with pantries and floor staff to deliver towels, linen and supplies.

The role requires physical stamina, teamwork, and a guest-focused mindset. English is required, Dutch is a plus; training is provided by Minor Hotels University.

Responsibilities

• Maintain inventory and restock linen closets.
• Receiving all the deliveries and distribute them to all the pantries on the floors.
• Organizing all the pantries with extra beds, amenities, for the guest usage and for the room standards.
• Delivering towels, linen and supplies to each and every floor for morning room attendants. Provides everything for the guests upon requests, help the Room attendants
• Preparing Extra beds in guest rooms.
• All dirty linen is picked up by a Houseman (from the pantries to be sent to the Laundry company for washing)
• Clean linen distribution to the floors (7 floors in this case), for the Room attendants.
• Monitoring stock and doing stock count monthly, in order to be processed in SAP by the Manager/assistant
• Signalizing missing articles and cleaning products and preparing written orders for purchasing.
• Guest Rooms, Respond to calls for housekeeping problems such as spills, broken glasses and deliver any requested housekeeping items to guest rooms.
• Cleaning carpets with a machine in all the corridors

Job description

NH Amsterdam Leidseplein is seeking a Housekeeping Associate to maintain inventory, restock linen closets, receive deliveries, and ensure guest rooms meet high standards. You will coordinate with pantries and floor staff to deliver towels, linen and supplies.

The role requires physical stamina, teamwork, and a guest-focused mindset. English is required, Dutch is a plus; training is provided by Minor Hotels University.