Medical Device Repair & Support Specialist

Undutchables; Amsterdam; On-site; Full time

Job description

What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include:

• Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards.
• Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures.
• Providing technical assistance to clients regarding device setup, system integration, and troubleshooting.
• Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates.
• Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team.
• Conducting user training sessions—both online and on-site—on proper device operation and routine maintenance.