Manager / Supervisor

Check in Cleaning bv; Amsterdam; Hybrid; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

26 vacation days

Holiday bonus 8%

End-of-year bonus 4.5%

Job summary

Check in Cleaning is seeking a Housekeeping Manager to oversee operations at our Amsterdam hotels, leading a team of housekeepers and ensuring top-quality service.

You will manage staffing, quality control, and guest satisfaction with a hands-on leadership approach. We offer 38 hours/week under the Dutch CAO, a competitive salary, 26 vacation days, and annual bonuses.

Qualifications

• Experience leading housekeeping teams.
• MBO/HBO level degree preferred.
• Strong leadership and attention to detail.
• Fluent in English, written and spoken.

Responsibilities

• Lead and motivate a team of housekeepers, including recruitment, training and scheduling.
• Ensure guest rooms and common areas meet high cleanliness standards through inspections and feedback.
• Oversee daily housekeeping operations and inventory of supplies and equipment.
• Address guest concerns promptly to maintain satisfaction.

Skills

Leadership

Attention to detail

Organizational skills

Problem-solving

Education

MBO/HBO degree

Tools

Gotickin app

Job description

Vacancy for Housekeeping Manager/Supervisor

Check in Cleaning is an innovative service provider, aimed to provide facility services exclusively to some of the best hotels in Amsterdam and the surrounding area. We offer our clients a reliable housekeeping service. Placing the right person on the right position is one of our core values, making our team fit for every job.

Housekeeping management is responsible for all the housekeeping aspects, including hotel rooms and public areas. Besides monitoring and quality management, your focus is on creating a great experience for all hotel guests, by an (pro) active hands on work mentality. As a motivational drive for all staff you are around your team to make sure the job is done according to standards and right on time. These standards are crucial to the attractiveness of hotel rooms. Besides that you handle the workpressure with humanity.

We are looking for

We are looking for an enthusiastic and dynamic colleague with experience in managing teams of 10 or more. You are confident in the way you communicate and capable of setting and adjusting the bar for standards and procedures yourself. Past experience in housekeeping is required. One of your most important tasks is to motivate your team and surpass expectations of our clients.

Your profile

• You have a degree in secondary vocational education (MBO) or higher professional education (HBO)
• You have a minimum of three to five years of experience in housekeeping
• You are happy and confident to deal with a wide range of nationalities and be part of your team
• You are flexible
• Your English is great, both writing and verbally
• You have an exceptional eye for detail and thoroughly understand the required service for our hotel guests
• You have an abundance of energy to hit the finish daly with your team
  You live in or in the proximity of Amsterdam

Become a Housekeeping Manager/Supervisor with Check in Cleaning

Lead the way in housekeeping excellence with Check in Cleaning. We're seeking a dedicated Housekeeping Manager to oversee operations and ensure top-quality service for our hotel partners. If you have strong leadership skills and a passion for maintaining high standards, this could be your next career move.

Lead the way in exceptional housekeeping

Are you a skilled leader with a passion for maintaining high standards of cleanliness and service? At Check in Cleaning, we're looking for a dedicated Housekeeping Manager to join our dynamic team. As a Housekeeping Manager, you'll be responsible for overseeing our housekeeping operations, ensuring that our hotel partners in Amsterdam and beyond receive the highest quality service.

Core responsibilities of a housekeeping manager/supervisor

In this pivotal role, you will manage and coordinate all aspects of housekeeping to ensure a seamless operation. Here's what you'll be handling:

• Team Leadership: You will lead and motivate a team of housekeepers, guiding them to deliver top-notch cleaning services. This includes recruiting, training, and scheduling staff to meet operational needs effectively.
• Quality Assurance: Your primary goal will be to ensure that all guest rooms and common areas are maintained to the highest standards of cleanliness. You'll conduct regular inspections, provide feedback, and implement improvements to maintain impeccable standards.
• Operational Efficiency: Overseeing the day-to-day operations of the housekeeping department, you will manage inventory levels of cleaning supplies and equipment. Your role involves ensuring that resources are used efficiently and that any issues are addressed promptly.
• Guest Satisfaction: While not directly interacting with guests often, you will be responsible for addressing any issues or special requests that arise. Your role includes ensuring that any guest concerns related to cleanliness are resolved swiftly and professionally.

Essential qualifications and skills

To excel as a Housekeeping Manager, certain qualifications and attributes are crucial:

• Leadership Skills: You should possess strong leadership abilities, with experience in managing teams and fostering a positive work environment. Your capability to inspire and guide staff will be key to maintaining high service standards.
• Attention to Detail: An eye for detail is essential for maintaining cleanliness and operational standards. You'll need to be thorough in your inspections and ensure that every aspect of housekeeping meets our rigorous criteria.
• Organizational Skills: Managing a housekeeping department requires excellent organizational skills. You must be adept at multitasking, scheduling, and handling the logistical aspects of the role to keep everything running smoothly.
• Problem-Solving Abilities: The ability to address and resolve issues quickly is vital. Whether it’s a staffing challenge or a guest complaint, you'll need to find effective solutions to ensure continued guest satisfaction.

Why work with us?

At Check in Cleaning, we offer more than just a job – we provide a career with opportunities for growth and development:

• Competitive Compensation: We offer an attractive salary package that reflects the importance of your role and your expertise in managing housekeeping operations.
• Supportive Team Environment: You'll work with a supportive and collaborative team that values your input and strives for excellence in every aspect of the job.
• Career Advancement: We are committed to the professional growth of our employees. As a Housekeeping Manager, you'll have opportunities to further develop your skills and advance within the company.
• Flexible Working Conditions: Understanding the demands of the hospitality industry, we offer flexible working conditions to help you balance your work and personal life.

A commitment to excellence

Joining Check in Cleaning means becoming part of a company dedicated to providing superior housekeeping services tailored to the needs of our clients. As a Housekeeping Manager, you will be at the forefront of maintaining our reputation for excellence, ensuring that every guest experiences a pristine and welcoming environment.

If you are a proactive, detail-oriented leader ready to take on the challenge of managing a housekeeping team, we invite you to apply for the Housekeeping Manager position. Bring your expertise and passion to Check in Cleaning, where your contributions will make a significant impact on our clients’ success and the satisfaction of their guests.

• Housekeeping management using our realtime housekeeping dashboard with the "Gotickin" app;
• Appreciation for your efforts including a proper salary;
• A team with room for your personal vision and ambitions;
• 38 working hours a week on an employment contract;
• Education based on your ambition;
• Modern working equipment and tools at your disposal;
• A good salary based on your experience and conform the Dutch collective employment agreement (2.450 EUR - 3000 EUR Bruto per month);
• Compensation on your phone bill for work-related usage;
• Vacation days: you have 26 days off per year based on full-time employment. Vacation days for part-timers are calculated pro rata, which comes down to 10% of the total hours worked;
• Holiday bonus, 8% of your gros year salary paid in May;
• End-of-year allowance: if you have been employed for more than six months, you will receive an end-of-year allowance of 4,50% based on your gross salary

There are a few things you will need to arrange on your own if you want to work for us.

• A place to live within a radius of 30 kilometers from Amsterdam
• A valid Dutch working permit (only for none-European citizens)
• A working phone. For none-European citizens we prefer a Dutch or European phone number.