Executive Housekeeping Manager - Hotel Amsterdam | Amsterdam

EW Facility Services; Amsterdam; On-site; EUR 39,000 - 45,000; Full time

Benefits offered by this job

Hourly wage €19.12+

13 payments per year

Travel allowance

Holiday allowance 8%

Year-end bonus 5%

26 vacation days

Contract with extension intention

Training and growth opportunities

Job summary

EW Facility Services is hiring an Executive Housekeeping Manager in Amsterdam to lead the housekeeping team in a 4/5 star hotel environment. You will plan, organise and monitor quality, support the management and ensure standards are met.

The role is full-time with weekend work possible; benefits include a gross hourly wage starting at €19.12, 13 payments per year, travel allowance and holiday and year-end bonuses, plus 26 days of vacation and training opportunities.

Qualifications

• Experience leading housekeeping teams in 4- or 5-star hotels.
• Strong planning, organizational and quality-control skills.
• Excellent communication with staff and hotel management.

Responsibilities

• Managing, coaching and developing the housekeeping team
• Planning and organising the daily housekeeping operation
• Monitoring productivity, staffing and quality
• Performing quality checks on rooms and public areas
• Ensuring the hotel meets cleaning and presentation standards
• Following up on complaints and operational issues
• Collaborating with hotel management and maintaining client relations
• Supporting supervisors in daily work and development
• Ensuring proper staffing during busy periods
• Taking action when quality or results are below standard

Skills

Housekeeping leadership

Team leadership

Quality control

Planning

Customer relation

Job description

We offer

• Gross hourly wage from €19.12, depending on your experience
• Salary every 4 weeks, so 13 payments per year
• Travel allowance according to EW conditions
• 8% holiday allowance and 5% year-end bonus
• 26 vacation days based on full-time employment and an extra day off on your birthday
• 7 months fulltime contract with intention to extend
• Training and opportunities to grow further within EW

Your job

As Executive Housekeeping Manager, you are responsible for the complete housekeeping operation within the hotel. In a 4/5 star environment, guests expect a consistently high standard, so quality, organisation and attention to detail are essential.

Your responsibilities include:

• Managing, coaching and developing the housekeeping team
• Planning and organising the daily housekeeping operation
• Monitoring productivity, staffing and quality
• Performing quality checks on rooms and public areas
• Making sure the hotel meets the agreed cleaning and presentation standards
• Following up on complaints, operational issues and improvement points
• Working closely with hotel management and maintaining a professional client relationship
• Supporting supervisors in their daily work and development
• Making sure the department is properly staffed during busy periods
• Taking action when quality or operational results are below standard

Working hours

This is a full-time position.

You will normally work Monday to Friday, but flexibility is an important part of the role. Hotels are often busiest during weekends, so you may occasionally need to work one or two weekend days.

Your working schedule can also vary depending on the operation. Some days you may need to start early in the morning, while on other days you may need to be present later for quality checks or operational follow-up in the afternoon or evening.

EW Facility Services

For over 30 years, we have been providing cleaning and maintenance services for different types of buildings, including offices, hotels and hospitals. We are proud of our team of more than 3,000 employees, who work every day at locations throughout the Netherlands. Our goal is to make a positive contribution to the experience of employees, guests and visitors at our clients’ locations.

You are

• An experienced Housekeeping Manager in 4 or 5 star hotels
• Experienced working for a professional cleaning company
• Available full-time and flexible with working hours and occasional weekend work
• Strong in planning, quality control and daily operations
• Professional in communication with both employees and hotel management
• Able to communicate in English, Dutch is a plus.
• Living in Amsterdam or nearby