Manager Education & Research Support

Hotelschool The Hague; Netherlands; On-site; EUR 72,000 - 90,000; Full time

Benefits offered by this job

13th month

Health insurance

428 hours annual leave with pay

Pension plan (ABP)

Travel allowances

Job summary

Hotelschool The Hague seeks a Manager Education & Research Support to lead the Education & Research Support department and advise senior management. You will guide strategic policy for education and research, build external networks and represent the university in European and international policy arenas.

You will drive the department's multi-year plans, budgets, and professional development, while ensuring quality assurance, accreditation and alignment with institutional strategies and external

Qualifications

• Broad theoretical knowledge relevant to higher education, research and the areas of responsibility of Education & Research Support.
• Strong leadership and people management skills with ability to coach and develop professionals.
• Proven experience with European programmes and external funding opportunities.
• Experience developing and managing multi-year plans, budgets, and priorities.
• Excellent networking and relationship management skills for external representation.

Responsibilities

• Develop and implement strategic policy for education and research.
• Advise the Board of Directors and management on developments with organisation-wide impact.
• Monitor national, European and international developments and translate into strategic opportunities.
• Position Hotelschool The Hague in relevant external networks and develop partnerships.
• Initiate and manage subsidy opportunities and external funding for education and research.
• Lead the E&RS department, including its multi-year plan, budget and staff development.
• Oversee processes, quality management and compliance with legislation and regulations.

Skills

Strategic leadership

Policy development

Advisory skills

European programmes

Multi-year planning

Budgeting and resources

Stakeholder relationship management

Intercultural communication

English and Dutch fluency

Job description

Organisation/Company Hotelschool The Hague Research Field Educational sciences » Education Educational sciences » Teaching methods Researcher Profile Recognised Researcher (R2) Application Deadline 24 Oct 2026 - 21:59 (UTC) Country Netherlands Type of Contract Temporary Job Status Not Applicable Hours Per Week 40.0 Is the job funded through the EU Research Framework Programme? Not funded by a EU programme Is the Job related to staff position within a Research Infrastructure? No

Offer Description

Hotelschool The Hague is looking for a Manager Education & Research Support to lead our Education & Research Support department. If you combine inspiring leadership with strong strategic and advisory skills and understand the changing landscape of higher education and research, we invite you to join our team of professionals.

This position offers a unique opportunity to work in an international and multidisciplinary environment where you can contribute directly to the strategic development of our education and research. In this role, you will advise senior management, lead and further develop the E&RS department, and represent Hotelschool The Hague in relevant national, European, and international networks.

Department

Education & Research Support (E&RS) is the central policy and expertise department for education and research within Hotelschool The Hague. The department contributes to the development and safeguarding of institutional frameworks, quality assurance, educational development, and strategic alignment across our programmes.

The department is strengthening its strategic tactical and support focus. This includes a stronger position in national and European educational and research policy developments, increased expertise in quality management and accreditation, and a clearer distinction between external strategic advisory responsibilities and the internal support of our educational organisation.

As Manager Education & Research Support, you have an important role in this development. Alongside your responsibility for leading the department, you will increasingly focus on the external strategic positioning of Hotelschool The Hague, developments in European and international higher education and research, strategic partnerships, and opportunities for external funding.

General function description

As Manager Education & Research Support, you fulfil a strategic and integral role in supporting and realising Hotelschool The Hague's education and research strategy. You advise the Board of Directors and Education & Research management and safeguard the coherence, quality, and further development of policies, processes, and programmes relating to education, research, accreditation, and subsidy management.

You are also integrally responsible for the management and further development of the E&RS department, its objectives, and the quality and continuity of its services.

• Developing and implementing strategic policy for education and research;
• Advising the Board of Directors and management on developments with organisation-wide impact;
• Monitoring National, European, and international developments and translating these into strategic opportunities and advice;
• Positioning Hotelschool The Hague in relevant external networks and developing strategic partnerships;
• Initiating and managing subsidy opportunities and external funding for education and research;
• Leading the E&RS department, including its multi-year plan, budget, staffing, and professional development of all individual team members;
• The E&RS department’s staff includes an Educational Policy Advisor, Educational Advisors, and an Internationalisation and Exchange Coordinator and Information Specialist of The Media Centre.
• Overseeing key institutional processes, quality management, and compliance with relevant legislation and regulations;
• Leading strategic and multidisciplinary projects and strengthening collaboration across the organisation.

Candidate profile

You are a strategic and inspiring leader who is comfortable operating in a complex educational environment. You are able to see the bigger picture while ensuring that strategy is translated into clear priorities, plans, and results.

You understand the political and organisational dynamics surrounding higher education and research and know how to build relationships both within and outside the organisation.

You have/are:

• Broad theoretical knowledge relevant to higher education, research, and the areas of responsibility of Education & Research Support;
• A strong understanding of organisational, procedural, and professional relationships beyond your own department;
• Politically and organisationally sensitive and able to anticipate developments in the external environment;
• Strong strategic policy development and advisory skills;
• Able to translate complex developments into clear strategic choices and advice for senior management;
• Proven experience with European programmes;
• Experienced in developing and managing multi-year plans, priorities, resources, and budgets;
• Strong leadership and people management skills, with the ability to coach and develop professionals;
• Proven track record of successful leading teams;
• Able to lead strategic and multidisciplinary projects and processes;
• Strong analytical and conceptual thinking skills;
• Decisive and able to balance different interests when making or advising on decisions;
• Skilled in networking and relationship management and comfortable representing Hotelschool The Hague externally;
• Able to develop, communicate, and defend policy effectively;
• An advocate of collaboration and knowledge sharing across organisational boundaries;
• Interculturally sensitive and an effective communicator in an international environment;
• Fluent in both English and Dutch, with business-level written and verbal communication skills, working knowledge of a third language is considered a plus.

Remuneration

Hotelschool The Hague offers a salary based on scale 13 of the labour agreement of Universities of Applied Sciences (CAO HBO), depending on your professional experience and qualifications. The current salary range published by Hotelschool The Hague for scale 13 positions is € 6,461.91 to € 8,020.60 gross per month, based on a full-time appointment.

In addition, Hotelschool The Hague offers:

• A 13th month;
• An excellent package of fringe benefits;
• Employees with a 40-hour working week are entitled to 428 hours (53 days) of leave annually with retention of salary;
• Excellent opportunities for further personal development;
• Compensation towards health insurance expenses;
• The option to make use of group discounts for multiple insurances;
• Travel allowances for commuting to and from work;
• A pension plan through ABP;
• Most importantly, you would work for an organisation that strives to have a positive impact on society, helping to develop future leaders in the hospitality industry.

Additional information

The position is available for 1.0 fte and is based at both campuses.

For additional information about the position, please contact Menno Koeslag via [e-mail] .

A selection assessment and English language proficiency test are part of the selection procedure. Upon receiving a job offer, a Certificate of Conduct (VOG) is required.