Luxury Retail Sales Associate — Clienteling & Style Advisor

Tapestry (Coach/Kate Spade); Amsterdam; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Inclusion & diversity initiatives

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience in Amsterdam. You will meet personal and store sales goals, support daily store operations, and contribute to brand loyalty through an omni-channel approach.

Requirements include 1+ years in luxury retail sales, POS experience, and strong English, with flexibility for evenings, weekends, and peak times.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer tools (iPad/laptop) for sales.
• Strong English proficiency and ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and follow style/service standards.
• Build client relationships through personalized styling and fashion advice.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Social media savvy

Live-stream shopping

Clienteling

Fast-paced environment

Flexible schedule

Tools

POS systems

iPad / laptop

Job description

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience in Amsterdam. You will meet personal and store sales goals, support daily store operations, and contribute to brand loyalty through an omni-channel approach.

Requirements include 1+ years in luxury retail sales, POS experience, and strong English, with flexibility for evenings, weekends, and peak times.