Luxury Hotel Operations & Strategy Internship (Mentorship)

Sofitel; Amsterdam; On-site; EUR 6,100 - 7,300; Full time

Benefits offered by this job

Internship allowance €600 gross

Daily staff meals

Internal training opportunities

Job summary

Sofitel Amsterdam is offering a hands-on internship starting September 2027, giving you exposure to all hotel operations and daily interaction with the Director of Operations to observe high‑level decision making and leadership. You will own projects, support guest-facing roles when needed, and develop strong project management and leadership skills in a luxury hospitality setting.

This paid internship (€600 gross per month) includes mentorship, cross-department exposure, and internal training

Qualifications

• Hospitality student, HBO or University level, enrolled for the full internship duration, seeking a management level internship of at least 5 months, full time.
• Strong organisational skills with a natural eye for detail and structure.
• Passion for luxury hospitality and operational excellence.
• Strong communication skills analytical mindset and proactive attitude.
• Ability to multitask, prioritise and stay organised in a fast paced environment.
• Fluency in English.

Responsibilities

• Support the Director of Operations in managing multiple operational projects across various departments.
• Ensure proper follow up of timelines, action plans and cross departmental communication.
• Actively participate in multiple cross departmental projects, from concept development, to execution and evaluation.
• Assist in monitoring service quality guest satisfaction and operational standards.
• Contribute to process improvement initiatives, including SOP updates, operational audits and sustainability actions.
• Analyse performance data and prepare clear structured reports to support decision making.
• Collaborate with department managers to identify operational opportunities and propose solutions.
• Shadow operational leaders to gain holistic exposure to all hotel functions.

Job description

Sofitel Amsterdam is offering a hands-on internship starting September 2027, giving you exposure to all hotel operations and daily interaction with the Director of Operations to observe high‑level decision making and leadership. You will own projects, support guest-facing roles when needed, and develop strong project management and leadership skills in a luxury hospitality setting.

This paid internship (€600 gross per month) includes mentorship, cross-department exposure, and internal training