Luxury Boutique Sales & Guest Experience Specialist

Baoase Curaçao; Willemstad; On-site; EUR 15,000 - 21,000; Full time

Job summary

Baoase Curaçao seeks a courteous retail associate to warmly greet guests, share product knowledge, and drive sales in a luxury boutique setting within Willemstad. You’ll maintain brand standards and ensure a visually appealing store while handling transactions accurately and coordinating with hotel departments for guest requests.

The role favors experience in luxury sales or hospitality, strong communication, and flexibility to work weekends and holidays.

Qualifications

• Prior experience in luxury retail or hospitality preferred.
• Strong communication and interpersonal skills required.
• Sales-driven with excellent customer service abilities.
• Professional appearance and confident demeanor.
• Basic math and cash-handling skills.
• Familiarity with POS (Point of Sale) systems.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent; degree or certification in retail or hospitality is an asset.

Responsibilities

• Greet and assist guests in a warm, friendly, and professional manner.
• Provide detailed information about products, promotions, and new arrivals.
• Maintain knowledge of merchandise, including brand stories, materials, and pricing.
• Handle cash, credit card, and room charge transactions accurately.
• Ensure the boutique is clean, organized, and visually appealing at all times.
• Assist in stock management — receiving, labeling, and displaying merchandise.
• Monitor inventory levels and report shortages or damages.
• Meet or exceed daily and monthly sales targets.
• Handle guest inquiries, complaints, and returns courteously and efficiently.
• Coordinate with other hotel departments for guest requests or special purchases.
• Uphold brand standards and maintain a luxury shopping experience.

Skills

Retail experience

Customer service

Cash handling

POS familiarity

Education

High school diploma

Tools

POS systems

Job description

Baoase Curaçao seeks a courteous retail associate to warmly greet guests, share product knowledge, and drive sales in a luxury boutique setting within Willemstad. You’ll maintain brand standards and ensure a visually appealing store while handling transactions accurately and coordinating with hotel departments for guest requests.

The role favors experience in luxury sales or hospitality, strong communication, and flexibility to work weekends and holidays.