Logistics & RMA Administrator (32h) - Undutchables

Jobster; 's-Hertogenbosch; Hybrid; EUR 29,000 - 36,000; Part time

Benefits offered by this job

Pension plan

Year-end bonus

25 holidays + 5 extra days

ATV days

Travel allowance

Hybrid work option

Direct contract

Job summary

Jobster in the Netherlands is seeking a Logistics & RMA Administrator to support the Logistics and RMA teams with order processing, stock movements, and documentation. The role requires independent work, strong administration, and collaboration across departments, with English proficiency and a willingness to learn shipment regulations.

The position is a part-time (32 hours/week) direct contract, offering pension, a year-end bonus, travel allowances, and potential for remote work up to 2

Qualifications

• Strong administrative skills and ability to work independently.
• Clear, effective communication across departments.
• Comfortable in an informal, close-knit team environment.
• Experience with Oracle or similar systems.
• Basic knowledge of transport and customs; willingness to learn.
• Excellent English (spoken and written); French and Dutch skills are a plus.
• Available for 32 hours per week (Mon–Fri) and live within commuting distance of ’s-Hertogenbosch.

Responsibilities

• Monitor and process inbound and outbound orders and bookings.
• Create shipping documents (invoices, packing lists).
• Monitor order flow and invoicing; handle stock movements.
• Provide documentation for audits; manage stock counts.
• Support transport issue resolution; assist Sales, IT, and Finance.
• Act as back-up for Purchase and RMA; create Purchase Orders when needed.
• Handle RMA requests via phone, email, and online tools; assess returns with technical and product teams.
• Monitor warranty status and manage RMA administration; ensure compliance with standards.

Job description

As a Logistics & RMA Administrator, you will support the Logistics and RMA department with a variety of administrative and operational activities. You will be involved in the day-to-day processing and monitoring of inbound and outbound orders, stock movements, shipping documentation, and RMA requests.

Your responsibilities include:

• Monitoring and processing inbound and outbound orders, including pick orders and bookings;
• Creating shipping documentation, including invoices and packing lists;
• Monitoring the order flow and invoicing orders;
• Processing stock movements in the system, including moving stock to assembly and back;
• Providing the necessary documentation for audits;
• Managing stock counts;
• Supporting the resolution of transport-related issues;
• Providing support to the Sales, IT, and Finance departments;
• Acting as a back-up for the Purchase and RMA departments;
• Creating Purchase Orders in the system when supporting the Purchase department;
• Acting as a substitute during the RMA Specialist's absence;
• Handling RMA requests via telephone, email, and online tools;
• Evaluating return requests in consultation with the Technical, Sales, and Product teams;
• Monitoring status updates and warranty assessments;
• Managing the RMA administration;
• Ensuring compliance with service and quality standards.

Requirements

For this position, we are looking for someone who:

• Is able to work independently and has strong administrative skills;
• Is a clear communicator who can effectively collaborate with different departments;
• Is cognitively strong and feels comfortable working in an informal and close-knit team environment;
• Has experience working with systems, such as Oracle;
• Has at least basic knowledge of transport and customs;
• Knowledge of shipment regulations is considered a plus, but a willingness and ability to learn this quickly is also sufficient;
• Has an excellent command of English, both spoken and written. French and Dutch language skills are considered a strong plus;
• 32 hours per week availability spread over Monday-Friday.
• Lives within a realistic commuting distance of 's-Hertogenbosch (Den Bosch).

Please note:

Sponsorship is not available for this position.

Benefits

• Salary: €17.80 gross per hour. This amounts to approximately €2,468.22 gross per month based on a 32-hour workweek. Please note that the salary range shown below is based on a 40-hour workweek.
• Pension: Good scheme, 50% employee contribution and 50% employer contribution.
• Year-end bonus: 2.38% of the annual salary, paid in January.
• Holiday days: 25 days per year (20 statutory and 5 extra-statutory days) on a full-time basis.
• ATV days (reduction of working hours): 12 ATV days per year on a full-time basis. These must be taken in consultation with the manager and preferably not as regular holiday days.
• Travel allowance: €0.25 per kilometer for commuting and business travel by car. Reimbursement for public transport is negotiable.
• Working from home: A maximum of 2 work-from-home days per week is possible based on 40 hours per week
• Contract: direct contract with the company