Logistics Dispatcher: Optimize Deliveries & Fleet

WillScot; Netherlands; Sur place; EUR 42 000 - 68 000; Plein temps

Résumé du poste

WillScot is seeking a Dispatcher to own the logistics schedule for its assigned territory and manage a team of personnel. You will decide between in-house or vendor transportation to optimize cost and time for delivery, installation, service, and relocation of units, while upholding safety and company values.

The role focuses on keeping on-time delivery, high customer satisfaction, and efficient office operations, with daily coordination of drivers, equipment, and documentation in a fast-paced

Qualifications

• High school diploma, GED, or 3 years of applicable experience.
• 2 years work experience
• 2 years experience managing one or more employees
• MS Office/Excel/Word/Outlook experience
• Experience working directly with customers by phone and email
• Strong customer service orientation, active listening, excellent oral/written communication
• Ability follow direction and meet deadlines in a fast-paced environment
• Experience applying creativity to problem-solving
• Build sustainable relationships and trust with vendors through open, proactive communication
• Ability to effectively manage multiple, changing priorities in a fast-paced environment

Responsabilités

• Owns dispatch tasks and daily duties for temporary workers and contractors.
• Manages DOT compliance within an assigned territory.
• Schedules in-house or vendor drivers to achieve on-time delivery targets.
• Coordinates deliveries, pickups, and installations.
• Maintains safety and regulatory compliance.
• Monitors and updates customer orders and communications.

Connaissances

Customer service

Active listening

Communication

Multitasking

Time management

Formation

High school diploma / GED

3 years of applicable experience

Outils

MS Office

Excel

Word

Outlook

CRM systems

Description du poste

WillScot is seeking a Dispatcher to own the logistics schedule for its assigned territory and manage a team of personnel. You will decide between in-house or vendor transportation to optimize cost and time for delivery, installation, service, and relocation of units, while upholding safety and company values.

The role focuses on keeping on-time delivery, high customer satisfaction, and efficient office operations, with daily coordination of drivers, equipment, and documentation in a fast-paced