Lithuanian-Speaking Program Support Specialist (Hybrid)

TreviPay; Rijswijk; Hybrid; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

26 vacation days annually

Pension plan

Casual environment

Employee referral program

Fun activities and company outings

Days off for volunteer work

Hybrid work

Job summary

TreviPay is seeking a detail-oriented Program Support Associate fluent in Lithuanian, to join our team in Rijswijk, Netherlands. This role involves delivering high-quality support to customers through various channels while ensuring efficient resolutions.

The ideal candidate will have excellent communication skills in both Lithuanian and English, proficiency in Windows applications, and a passion for enhancing customer experiences. Enjoy a competitive salary, flexible working hours, and a collaborative team environment.

Qualifications

• Fluent in Lithuanian and have good written and oral English language skills.
• 1–2 years of experience in a relevant field.
• Ability to meet deadlines and adhere to SOP policies.

Responsibilities

• Provide primary support for customer inquiries through phone and email.
• Deliver engaging customer interactions across various communication channels.
• Identify and propose process enhancements.

Skills

Fluent in Lithuanian

Good written and verbal communication skills

Proficient knowledge of Windows applications

Salesforce/Service Cloud proficiency

Attention to detail

Education

High School / College Preferred

Tools

Outlook

Word

Excel

Job description

TreviPay is seeking a detail-oriented Program Support Associate fluent in Lithuanian, to join our team in Rijswijk, Netherlands. This role involves delivering high-quality support to customers through various channels while ensuring efficient resolutions.

The ideal candidate will have excellent communication skills in both Lithuanian and English, proficiency in Windows applications, and a passion for enhancing customer experiences. Enjoy a competitive salary, flexible working hours, and a collaborative team environment.