Lisbon Operations & Customer Expert (Dutch Speaker)

Cross Border Talents; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Job summary

An international recruitment company is looking for an Operations Customer Expert fluent in Dutch to join a team in Lisbon. This role involves providing excellent customer support, maintaining records, and contributing to process improvement. Ideal candidates should possess strong communication and problem-solving skills. The position includes training to ensure success and operates on a rotational schedule. EU citizenship or a valid work permit is required. If you are customer-focused and eager to grow in a dynamic environment, apply now!

Qualifications

• Fluent Dutch speaker (C2 and higher), in speaking and writing.
• Good command of English for internal communication.
• Motivated, positive, and customer-service oriented.

Responsibilities

• Acknowledge and respond to customer inquiries via various channels.
• Maintain accurate customer records using the internal CRM system.
• Deliver consistently on KPIs and deadlines set by management.

Skills

Fluent Dutch speaker (C2+)

Good command of English

Strong communication skills

Problem-solving skills

Customer service orientation

Job description

An international recruitment company is looking for an Operations Customer Expert fluent in Dutch to join a team in Lisbon. This role involves providing excellent customer support, maintaining records, and contributing to process improvement. Ideal candidates should possess strong communication and problem-solving skills. The position includes training to ensure success and operates on a rotational schedule. EU citizenship or a valid work permit is required. If you are customer-focused and eager to grow in a dynamic environment, apply now!