Lisbon-Based Dutch CX Specialist | Relocation Included

Global People Sphere; Utrecht; Remote; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Full relocation package

Competitive salary + performance bonuses

Health insurance

Paid training

Career development opportunities

Job summary

An international customer service firm is seeking a Dutch-Speaking Customer Experience Specialist to join its team in Lisbon. You will support customers through various channels, ensuring a positive experience. Ideal candidates are fluent in Dutch and possess strong communication skills. This role offers a full relocation package, competitive salary, health insurance, and the chance to develop your career in a vibrant multicultural environment. Embrace the adventure of living in beautiful Lisbon!

Qualifications

• Fluent in Dutch with a C2 level.
• Good command of English necessary for internal communication.
• Experience in customer service is a plus.

Responsibilities

• Support Dutch-speaking customers with inquiries.
• Provide clear explanations and customer-friendly solutions.
• Guide users through products and services.
• Log and follow up on customer cases.
• Work closely with an international team.
• Contribute to customer experience excellence.

Skills

Fluent Dutch (C2)

Good command of English

Strong communication skills

Calm, positive, and solution-oriented attitude

Job description

An international customer service firm is seeking a Dutch-Speaking Customer Experience Specialist to join its team in Lisbon. You will support customers through various channels, ensuring a positive experience. Ideal candidates are fluent in Dutch and possess strong communication skills. This role offers a full relocation package, competitive salary, health insurance, and the chance to develop your career in a vibrant multicultural environment. Embrace the adventure of living in beautiful Lisbon!