Lighting Controls Tech Support Specialist

Visual Productions NL; Haarlem; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

25 PTO holidays

8% holiday pay

Travel costs covered

Job summary

Visual Productions BV in Haarlem, the Netherlands, is seeking a Technical Support Representative to help customers use lighting controls. You will answer technical questions, provide occasional training, and contribute to user manuals.

You work alongside engineers and help shape tomorrow's architectural lighting controllers. The role is office-based (not WFH) with regular hours in an international environment.

Qualifications

• You are technically proficient with lighting controls.
• You communicate clearly with customers and colleagues.

Responsibilities

• Answer technical questions from customers and provide training when needed.
• Contribute to user manuals and documentation.
• Test new software releases and report bugs to the engineering team.
• Collaborate with engineers to influence future lighting controllers.
• Represent Visual Productions at exhibitions and provide on-site technical support.

Skills

Technical lighting controls

Strong communication

Job description

Visual Productions BV in Haarlem, the Netherlands, is seeking a Technical Support Representative to help customers use lighting controls. You will answer technical questions, provide occasional training, and contribute to user manuals.

You work alongside engineers and help shape tomorrow's architectural lighting controllers. The role is office-based (not WFH) with regular hours in an international environment.