Lead Workplace & Security Supervisor

Collectors; De Eng; On-site; EUR 52,000 - 70,000; Full time

Job summary

Collectors is seeking a Workplace Supervisor to lead the PSA location in London, ensuring a safe, clean, and productive environment by managing the Workplace team and facilities contractors.

You will develop and own workplace operations, oversee vendor management, coordinate custodial schedules, and partner with business leaders to support growth and culture. This role reports to the Manager, Workplace in Frankfurt, Germany.

Qualifications

• 5+ years of management experience, including 3+ years in Corporate Workplace or Facilities and 1+ year in Operations preferred.
• Bachelor's degree in related field or equivalent work experience.
• Strong verbal and written communication skills; able to understand and relay company policies/procedures.
• Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization.
• Dependable, personable team player with excellent collaboration skills.
• Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment.
• Preferred ability to use Google Docs, Google Sheets, Slack, etc.

Responsibilities

• Develop and own Workplace and Facilities operations for the PSA location in London.
• Lead the development of the local Workplace team, both contract and full time hires, include hiring, training, coaching and career development.
• Coordinate and schedule the work of the custodial team, developing team schedules and SOPs to get the job done.
• Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, and managing vendor relationships & performance.
• Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients.
• Oversee and streamline administrative functions at the sites including: mail, food and beverage program, copiers, office supplies, and employee services.
• Serve as the key point of contact for candidates, colleagues, and visitors onsite.
• Contribute to projects to improve facility and employee health & safety.
• Oversee and manage facilities equipment vendors for operational environments.
• Liaise between Workplace and other departments, collaborating with Operations and business leadership on relevant issues.
• Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution.

Skills

Management

Workplace operations

Facilities management

Vendor management

Team leadership

Communication

Google Docs

Google Sheets

Slack

Education

Bachelor's degree

Tools

None

Job description

Collectors is seeking a Workplace Supervisor to lead the PSA location in London, ensuring a safe, clean, and productive environment by managing the Workplace team and facilities contractors.

You will develop and own workplace operations, oversee vendor management, coordinate custodial schedules, and partner with business leaders to support growth and culture. This role reports to the Manager, Workplace in Frankfurt, Germany.