Junior ICT Officer

Van Leer Foundation; Den Haag; Hybrid; EUR 31,000 - 42,000; Full time

Benefits offered by this job

13th month

Vacation allowance

Inspiring office spaces

Partial work from home

Remote working days (30 per year)

Public transport reimbursement

Vitality allowance EUR 500/year

Job summary

Van Leer Foundation in The Hague, The Netherlands, seeks a Junior ICT Officer to support the Foundation’s information systems and user needs. You will handle first-line ICT helpdesk tasks, coordinate with vendors, assist with infrastructure improvements, and explore AI-enabled tools to boost efficiency in a small organisation.

The role requires 1–2 years in ICT support, an MBO-level ICT qualification, and strong English-language skills; Dutch or other languages are a plus.

Qualifications

• MBO-level qualification in ICT support, systems administration, or equivalent.
• 1–2 years in ICT support or similar roles.
• Fluent in English; other languages an advantage.

Responsibilities

• Provide first-line ICT helpdesk support, troubleshooting hardware, software, and connectivity issues.
• Support maintenance of ICT systems, including routine updates and documentation.
• Assist with onboarding and offboarding processes, including account setup and hardware preparation.

Skills

ICT support

English working language

Microsoft 365/Azure

Salesforce

Windows Server

M-Files

Curiosity about AI

Organisational skills

Problem solving

Communication skills

Education

MBO-level ICT support qualification

Tools

Salesforce

Windows Server

M-Files

Microsoft 365/Azure

Job description

Based in: The Hague, The Netherlands; 3 days in office

Salary range: Korn Ferry Level 11 (2,745-3,761 EUR gross monthly based on full-time)

For full job description please visit our website: https://vanleerfoundation.org/job/junior-ict-officer/

The Position

The Junior ICT Officer supports the smooth operation of the Foundation’s information systems. This role focuses on first-line support, coordination with ICT vendors, and assisting with the implementation of technology and infrastructure improvements. Curiosity about artificial intelligence, including how AI can strengthen efficiency in small organisations, is considered a strong asset.

Principal Responsibilities and Tasks

• Provide first-line ICT helpdesk support, troubleshooting hardware, software, and connectivity issues.
• Support maintenance of ICT systems, including routine updates and documentation.
• Assist with onboarding and offboarding processes, including account setup and hardware preparation.
• Help coordinate ICT procurement by collecting quotes and liaising with vendors.
• Support maintenance of document management systems by ensuring proper structure and updates.
• Research and test new tools -including AI-supported solutions- that can improve internal workflows.
• Help promote cybersecurity hygiene through basic guidance and reporting of risks.
• Maintain up-to-date ICT inventory records.

Qualifications, Skills and Competencies

• MBO-level qualification in ICT support, systems administration, or equivalent.
• 1–2 years of experience in ICT support or similar roles.
• Comfortable working in a decentralised, global, international environment with English as working language.
• Understanding Microsoft 365/Azure, soft- and hardware troubleshooting and networking basics. Experience with Salesforce, Windows Server, M-Files is an asset.
• Curiosity and interest in learning.
• Creative problem‑solver – focuses on outcomes.
• Strong organisational and planning abilities; able to manage multiple tasks accurately.
• Service-oriented communication and collaboration skills.
• Fluent in English (other languages used in the Foundation are an advantage – i.e. Dutch, Spanish, Portuguese, Hebrew, Arabic, French).

What we offer

• 13th month and vacation allowance
• Inspiring office spaces
• The ability to partially work from home
• 30 days per year of remote working beyond commuting distance
• Reimbursement of public transport costs for work travel
• A vitality allowance of EUR 500 per year to cover physical or mental health activities

Applications from outside the EU or without a valid existing work permit for The Netherlands will not be considered.

About the Van Leer Foundation

The Foundation aims to contribute to inclusive societies where all children and communities can flourish. We do this by bringing people together with different perspectives and supporting them to achieve large-scale impact. Our work covers three main activities:

A Good Start.

Giving all children a good start in life sets the foundation for inclusive societies. Through our flagship programme on early childhood development, we work globally to improve the wellbeing of babies, toddlers, and their caregivers. We provide investment and knowledge to help leaders develop and scale effective policies and services.

Van Leer Institutions.

We believe the human sciences and the arts are powerful tools to promote inclusive societies because they can help make space for divergent views and mutual understanding. This underpins our support for the Van Leer Jerusalem Institute and Jerusalem Film Center. We support both through recurring annual grants.

The Endowment.

We rely on our endowment to finance our philanthropic activities and do not raise funds. The endowment invests in a highly diversified portfolio of public market equity and debt and has a substantial allocation to private equity. The full portfolio is screened to meet ESG criteria. We also have an allocation for mission-related investments (MRI) through which we invest in funds aligned with the UN Sustainable Development Goals closest to our work on early childhood development.

Our team

consists of 40+ professionals representing more than 20 nationalities. We have offices in Brazil, India, Israel, Jordan, Senegal and The Netherlands. The team has a wide array of expertise including in early childhood development, urban planning, effective philanthropy, public policy, executive education, monitoring and evaluation, advocacy, strategic communications, impact investing and financial management.