Engagement Support Officer

Qabird; Den Haag; On-site; EUR 40,672 - 51,178; Full time

Benefits offered by this job

Hybrid work 50/50 office/home

Commuting allowance

Pension ASR

Market-competitive salary

Job summary

Terre des Hommes Netherlands is seeking an Engagement Support Officer in The Hague. You will provide essential coordination and administrative support to the Director of Engagement and the Engagement Management Team, ensuring strategic alignment across Funding Partnerships, Individual Giving, Shops & Volunteers, and Communications.

You will help coordinate planning, reporting, events, and donor engagement while maintaining internal communications and calendar hygiene.

Qualifications

• Proven experience coordinating and supporting multidisciplinary teams.
• Strong reporting and digital skills, especially with Google Suite.
• Excellent writing and communication in Dutch and English.

Responsibilities

• Support the Director of Engagement with coordination and administrative tasks.
• Facilitate alignment and collaboration across Engagement teams.
• Coordinate planning, tracking and reporting for the department.
• Organise cross-team meetings and internal communications.
• Contribute to management reports and strategic deliverables.
• Assist with internal and external events, donor engagement, and workshops.
• Maintain a departmental calendar and ensure representation.
• Liaise between Engagement and other departments (Impact and Operations).
• Support fundraising/donor administration in Salesforce.

Skills

Coordination

Event management

Administrative precision

Interpersonal skills

Strategic thinking

Cross-department collaboration

Proactive problem-solving

Google Suite

Tools

Google Suite

Job description

Role: Engagement Support Officer
Location: the Hague, the Netherlands
Language: Fluent in English and Dutch
About Terre des Hommes Netherlands

At Terre des Hommes Netherlands, we believe every child has the right to grow up free from exploitation. We work tirelessly to protect children from trafficking, sexual exploitation, child labour, and other forms of child exploitation. Our Engagement Department plays a vital role in mobilising support, raising awareness, and building partnerships to strengthen our mission.

The Role

We are looking for a proactive and organised Engagement Support Officer to join our passionate team. In this role, you will provide essential coordination and administrative support to the Director of Engagement and the wider Engagement Management Team. You will help ensure strategic alignment across our teams (Funding Partnerships, Individual Giving, Shops & Volunteers, and Communications) enabling smooth collaboration and effective internal communication.

This is a unique opportunity to contribute to a meaningful cause while working at the heart of a dynamic, mission-driven organisation.

Key Responsibilities

• Support the Director of Engagement with coordination and administrative tasks;
• Facilitate alignment and collaboration across Engagement teams;
• Coordinate departmental planning, tracking, and reporting;
• Organise and facilitate cross-team meetings and internal communications;
• Ensure timely and high-quality inputs for management reports and strategic deliverables;
• Support the planning and execution of internal and external events, including donor engagement and strategic workshops;
• Maintain a departmental calendar to ensure coordination and representation;
• Act as a liaison between Engagement and other departments (Impact and Operations).
• Support with fundraising/donor administration in SalesForce.

What You Bring

• Proven experience in coordination and operational support within multidisciplinary teams;
• Strong reporting and digital skills, especially in Google Suite;
• Excellent writing and communication skills in both Dutch and English;
• Experience working in or with international organisations;
• A collaborative mindset and strong organisational skills;
• Ability to manage multiple processes and stakeholders with accuracy and efficiency;
• Initiative and problem-solving skills with a proactive attitude.

Competencies

• Coordination and event management
• Administrative precision
• Strong interpersonal and communication skills
• Strategic thinking and planning
• Relationship-building across departments

What We Offer

• A key position within an international child rights organisation.
• An inspiring, mission-driven working environment.
• Opportunities to shape global engagement and drive systemic change.
• A market-competitive salary and secondary employment benefits.
• The salary scale for this position is scale 8 and, depending on experience, ranges from €3,644.48 - €4,585.86 gross per month for a full-time 36-hour workweek.
• 25 days of paid annual leave based on a full-time contract; pro rata for part-time employees.
• We work hybrid: 50% at the office and 50% from home. We are quite flexible and value your work-life balance.
• An office located in the vibrant heart of The Hague, the city of international human rights and the political capital.
• A commuting allowance for cycling kilometres or an NS public transport card.
• Our pension scheme is managed by ASR, with Terre des Hommes covering the majority of the pension contribution.

!! Please note: This vacancy will initially be handled internally. Should this not result in a suitable match, external applications will be considered from 1 August 2026. !!