Job Opening: Technology Specialist at Uniglobe Alliance Travel

Uniglobe Alliance Travel; Rotterdam; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid work

31.5 paid days off

Private travel rates

Team outings

Casual atmosphere

Job summary

Uniglobe Alliance Travel is seeking a Technology Specialist to join a small tech team in Rotterdam. You will manage travel technology tools, provide user support, and ensure systems run smoothly while collaborating on security and process improvements.

The role offers hybrid work arrangements, with responsibilities across incident handling, testing new tools, and documenting procedures. Experience with Amadeus and related tools is a plus.

Qualifications

• MBO-4 or HBO work and thinking level.
• Good command of the Dutch language.
• 1 to 2 years of work experience in a technical, support, or functional management role.
• Affinity for business travel or the travel industry.
• Understanding the interrelationship between systems and processes.
• Analytical, accurate, and strong communication skills.
• Available for 32 to 40 hours per week.

Responsibilities

• Functional management of Travel Technology tools, such as Amadeus, Atriis, Agency Manager, and Umbrella Faces.
• User management, access rights, and user support.
• Analyzing and resolving incidents so that systems are quickly functional again.
• Collaborate on information security guidelines (PCI, GDPR, and ISO 27001).
• Testing, setting up, and implementing new tools and systems.
• Testing new functionalities in existing systems.
• Improving workflows and processes.
• Update and expand documentation and manuals.
• Support on projects within the Technology department.

Skills

Dutch language

Analytical skills

Strong communication

Attention to detail

Problem solving

Customer service mindset

Flexible hours

Education

MBO-4 or HBO education

Tools

Amadeus

Agency Manager

Online booking tools

Job description

Job Opening: Technology Specialist at Uniglobe Alliance Travel

• 32 - 40 hours
• MBO 4 - HBO

Technology Specialist (32-40 hours)

Are you someone who gets energized by systems that do what they're supposed to do? Do you enjoy helping colleagues, improving processes, and ensuring everything runs smoothly, from Amadeus to laptops? Then the role of Technology Specialist at Uniglobe Alliance Travel is for you.

In this role, you will combine technical knowledge with service and collaboration. You will participate in projects, provide support for managing our travel tools, and ensure our systems function optimally.

What you are going to do

You are part of a small Technology team, consisting of two specialists and a manager. Together, you ensure that the organization, and therefore our customers, can always continue working.

You will be responsible for, among other things:

• Functional management of our Travel Technology tools, such as Amadeus, Atriis, Agency Manager, and Umbrella Faces


• User management, access rights, and user support


• Analyzing and resolving incidents so that systems are quickly functional again


• Collaborate on information security guidelines (PCI, GDPR, and ISO 27001)


• Testing, setting up, and implementing new tools and systems


• Testing new functionalities in existing systems


• Improving workflows and processes


• Update and expand documentation and manuals


• Support on projects within the Technology department

No two days are the same. This is a role for someone who thrives on variety, can keep an overview, and is quick to adapt.

Who are you

You are eager to learn, service-oriented, and energized by solving questions and problems. You find technology interesting, especially when it makes work easier for others.

Your profile:

• MBO-4 or HBO work and thinking level


• Good command of the Dutch language


• 1 to 2 years of work experience in a technical, support, or functional management role


• Affinity for business travel or the travel industry


• Understanding the interrelationship between systems and processes


• Analytical, accurate, and strong communication skills


• Available for 32 to 40 hours per week

Experience with Amadeus, online booking tools, or Amadeus Agency Manager is a plus, but not a requirement. We'd be happy to teach you the ins and outs of the trade.

What we offer you

At Uniglobe Alliance Travel, you'll work with a leading player in the business travel industry. We combine a professional approach with a casual, collegial atmosphere. We offer you the space to grow, learn, and take responsibility.

We offer:

• A versatile role with a lot of personal responsibility


• Training and education in travel technology and information security


• Hybrid work: partly in the office in Rotterdam, partly at home


• 31.5 paid days off per year on a full-time basis (25 vacation days + 6.5 ADV days)


• Attractive rates for private travel


• Cozy team outings and shared trips


• A down-to-earth work atmosphere with short lines of communication

About Uniglobe Alliance Travel

Uniglobe Alliance Travel is part of Uniglobe Travel International, one of the largest business travel organizations in the world. From Rotterdam, we work together with colleagues in Alkmaar, Almere, Goes, and Arnhem.

We are known for our personal approach, the use of smart technology, and a great passion for travel. Whether it's a business trip to London or a group tour to South Africa, we'll handle everything from A to Z.

Do you know someone who would be perfect for this role? Feel free to forward this job opening.

A background check and a Certificate of Good Conduct (VOG) are part of our application process.