ITSM Service Delivery Lead - Flexible, Global Growth

GeekSoft Consulting; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

International collaborative culture

Dutch benefits package emphasizing mob

Career growth

Job summary

GeekSoft Consulting in Amsterdam seeks an ITSM Service Delivery Consultant to lead the implementation of ITSM service delivery models, design governance frameworks, and ensure successful migrations. You will collaborate with stakeholders to align outcomes with business objectives, monitor milestones and improve platform resiliency.

The role values strong ITSM knowledge, project management experience, and excellent communication.

Qualifications

• Knowledge of ITSM processes and frameworks, including ITIL.
• Experience in leading implementation projects and governance.
• Strong stakeholder management and coordination skills.
• Familiarity with migration and integration activities.

Responsibilities

• Help design, build and improve the client’s online platform.
• Research and implement new technology solutions following standards.
• Ensure resiliency and availability of products.
• Lead the implementation phase of ITSM service delivery models.
• Collaborate with stakeholders to align deliverables with business goals.

Skills

ITSM Knowledge

Project management

Stakeholder mgmt

Agile methodologies

Job description

GeekSoft Consulting in Amsterdam seeks an ITSM Service Delivery Consultant to lead the implementation of ITSM service delivery models, design governance frameworks, and ensure successful migrations. You will collaborate with stakeholders to align outcomes with business objectives, monitor milestones and improve platform resiliency.

The role values strong ITSM knowledge, project management experience, and excellent communication.