IT Support & Systems Admin — Modern, Secure IT

customssupport; Rotterdam; On-site; EUR 46,000 - 59,000; Full time

Benefits offered by this job

Company car

Pension plan

Professional development

Modern Microsoft 365 environment

Job summary

Customs Support in the Benelux region seeks an IT Support & Systems Administrator to keep colleagues productive across Belgium and the Netherlands. You manage tickets, support hardware/software, and help improve our IT landscape while collaborating with external IT partners.

You will ensure security, governance, and continuous improvement, enabling customs specialists to focus on international trade. The role requires 2+ years in IT, strong Windows and Microsoft 365 skills, and bilingual

Qualifications

• 2+ years in IT support, systems administration or workplace management
• Experience with Windows 10/11, Windows Server and Microsoft 365
• Strong Dutch and English communication
• Structured, customer-focused approach to work

Responsibilities

• Manage and prioritise helpdesk tickets with timely, high-quality resolution
• Provide technical support for hardware, software, workplace and network issues
• Deliver end-user training and guidance to improve digital skills
• Install, configure and maintain laptops, workstations and peripheral devices across Belgium and the Netherlands
• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune
• Manage user accounts, licenses, device enrolment and access rights
• Perform routine updates, patch management, backups and system health checks
• Create and maintain technical documentation, procedures and user guides

Skills

Windows OS

Windows Server

Microsoft 365 Admin

PowerShell

Azure AD

Azure Virtual Desktop

Dutch & English

Job description

Customs Support in the Benelux region seeks an IT Support & Systems Administrator to keep colleagues productive across Belgium and the Netherlands. You manage tickets, support hardware/software, and help improve our IT landscape while collaborating with external IT partners.

You will ensure security, governance, and continuous improvement, enabling customs specialists to focus on international trade. The role requires 2+ years in IT, strong Windows and Microsoft 365 skills, and bilingual