IT Support Engineer: macOS Specialist with AI & Automation

IFS; Eindhoven; On-site; EUR 45,000 - 65,000; Full time

Job summary

IFS is seeking an IT Operations professional to deliver advanced multi‑platform support with a focus on macOS, Apple ecosystem management, and AI-driven workflows. The role includes onsite collaboration, mentoring, and crossing time zones to support a global user base.

You will participate in deploying AI tools and automations, maintaining video conferencing and office tech, and collaborating with regional teams to uphold service standards.

Qualifications

• Strong professional IT support experience, including remote and onsite roles.

Responsibilities

• Provide advanced IT support across Windows, macOS, and mobile platforms, onsite and remotely.

Skills

macOS support

Windows support

Power Automate

Jamf Pro

Intune

ITIL

English proficiency

onsite travel

Education

Bachelor's degree in IT/CS

Tools

Apple Business Manager

Apple Push Notification Service

Microsoft Intune

Jamf Pro

Job description

IFS is seeking an IT Operations professional to deliver advanced multi‑platform support with a focus on macOS, Apple ecosystem management, and AI-driven workflows. The role includes onsite collaboration, mentoring, and crossing time zones to support a global user base.

You will participate in deploying AI tools and automations, maintaining video conferencing and office tech, and collaborating with regional teams to uphold service standards.