IoT XRF Technical Support Engineer & Training Lead

OMEGA, Inc.; Almelo; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive induction programme

Ongoing in-house and external training

Career advancement opportunities

Job summary

OMEGA, Inc. located in Almelo, Netherlands is seeking a high-tech customer support professional to lead customer support activities in development projects. You will contribute to reliability improvement and create service documentation while providing 3rd-line technical support.

The ideal candidate should possess a Bachelor's degree in Electronics or Physics, along with an affinity for IoT-related products and strong communication skills. This role requires a willingness to travel and offers career development opportunities.

Qualifications

• Affinity with hardware, software, and computer technology.
• Experience developing and implementing new services.
• Willingness to travel for project needs.

Responsibilities

• Lead customer support activities in development projects.
• Create and maintain service documentation for processes.
• Develop and improve training courses for Field Service Engineers.

Skills

Knowledge of IoT-related products

Data interpretation and solution development

Strong communication skills

Education

Bachelor’s degree in Electronics, Physics, or related field

Job description

OMEGA, Inc. located in Almelo, Netherlands is seeking a high-tech customer support professional to lead customer support activities in development projects. You will contribute to reliability improvement and create service documentation while providing 3rd-line technical support.

The ideal candidate should possess a Bachelor's degree in Electronics or Physics, along with an affinity for IoT-related products and strong communication skills. This role requires a willingness to travel and offers career development opportunities.