IoT & Fleet Tech Support Engineer — Europe Launch

Martin Veasey Talent Solutions; Rotterdam; Hybrid; EUR 40,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Office days 3/wk

Pension

Company bonus

Fitness allowance

Commuting allowance

Training budget

Holiday entitlement

Job summary

Rotterdam-based technical role within a pioneering connected fleet platform project. You will handle system setup, data integrity, and customer onboarding for a major European rollout. You’ll also manage incident triage for in-scope issues, and test new features before they reach customers.

The role combines hands-on administration, cross-border collaboration, and a chance to shape how the service runs in continental Europe, starting in the Netherlands.

Qualifications

• Degree in computer science or IT (essential).
• One to three years in a technical role (experience required).
• Genuine IT literacy and problem-solving without scripts.
• Strong record-keeping and paperwork accuracy.
• Confidence to speak with customers and coordinate with colleagues abroad.
• Ability to organise own work with minimal supervision.
• Fluent English (working language).
• Must live in the Netherlands and have right to work (no sponsorship).

Responsibilities

• Ensure systems and data are correct for vehicle and customer setups.
• Coordinate large roll-outs and ensure installers have the right information.
• Provide first-line support for connectivity issues and escalate to UK team as needed.
• Assist in testing new features before customer release.
• Participate in daily 15-minute team calls across the group.

Job description

Rotterdam-based technical role within a pioneering connected fleet platform project. You will handle system setup, data integrity, and customer onboarding for a major European rollout. You’ll also manage incident triage for in-scope issues, and test new features before they reach customers.

The role combines hands-on administration, cross-border collaboration, and a chance to shape how the service runs in continental Europe, starting in the Netherlands.