Technical Product Manager – OptaFleet

EControls Europe BV; Delfgauw; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

International environment

Career growth opportunities

Job summary

EControls Europe BV, based in Delfgauw, NL, seeks a Technical Product Manager for OptaFleet. You will bridge customers, engineering, and production to shape the OptaFleet platform, translating needs into product improvements and supporting releases.

This broad role blends product management, technical support, testing, and engineering. You will balance customer-facing activities with technical development, tailored to your experience and interests, while driving value for clients and ensuring

Qualifications

• Responsible for translating customer needs into product improvements.
• Able to work with engineering, production, and customers to guide software/hardware features.
• Experience with data analysis and IoT/telematics is advantageous.

Responsibilities

• Act as technical owner of the OptaFleet product portfolio.
• Gather and translate customer feedback into product requirements.
• Define, prioritize, and coordinate new product features with the development team.
• Support product roadmap planning and release preparation.
• Monitor product performance and identify improvement opportunities.

Skills

Ownership mindset

Customer-focused

Analytical thinking

Communication skills

English proficiency

Education

Bachelor's degree in Engineering, Computer Science, Electronics, IT, or related discipline

Tools

SQL

Job description

EControls Europe, based in Delfgauw, the Netherlands, is the European subsidiary of EControls, LLC (based in San Antonio, TX, USA). We design and deliver advanced engine control systems and fleet management solutions for industrial vehicles, such as forklifts and construction machines. Our goal is to help companies improve efficiency, reduce emissions, and keep their fleets running safely and reliably.

OptaFleet, a brand-independent fleet management system that works with many different types of industrial vehicles. It gives companies real-time insights into how their vehicles are being used, helps improve driver safety, and reduces downtime and costs. OptaFleet combines rugged, industrial-grade hardware with an easy-to-use online platform, making it simple for customers to manage their fleets from anywhere.

About the Role

We are looking for a Technical Product Manager – OptaFleet to join our OptaFleet team.

In this role, you will act as the link between our customers, engineering team, and production. You will help shape the future of the OptaFleet platform by translating customer needs into product improvements, supporting new product releases, and ensuring our hardware and software solutions deliver maximum value to customers.

This is a broad, hands‑on position that combines product management, technical support, testing, and engineering. While product management is your primary focus, the balance between customer‑facing activities and technical development can be tailored to your experience, expertise, and interests.

Key Responsibilities

Product Management

• Act as the technical owner of the OptaFleet product portfolio.
• Gather customer feedback and market requirements and translate them into product improvements.
• Define, prioritize, and coordinate new product features together with the development team.
• Support product roadmap planning and release preparation.
• Monitor product performance and identify opportunities for improvement.

Customer & Technical Support

• Provide second-line technical support for customers and distributors.
• Support customer installations and system integrations.
• Deliver product demonstrations, customer training, and technical presentations.
• Assist customers in optimizing their use of the OptaFleet platform.

Product Development & Quality

• Coordinate testing of new hardware, firmware, and web portal releases.
• Support product certification activities, including CE and FCC compliance.
• Validate new features before product release.
• Analyze warranty returns and quality issues and drive corrective actions.
• Analyze SQL database data to troubleshoot customer issues and identify product improvements.
• Help optimize production and operational workflows.

Documentation & Knowledge Management

• Maintain product documentation and knowledge base articles.
• Ensure documentation remains aligned with product releases.

Qualifications & Skills

We're looking for a proactive professional who enjoys taking ownership, solving technical challenges, working with customers, and contributing to the development of innovative products.

Preferred qualifications

• Bachelor's degree in Engineering, Computer Science, Electronics, IT, or a related discipline.
• Experience with technical products involving hardware, software, IoT, telematics, or industrial automation.
• Experience in one or more of the following: Product Management, Technical Support, Software Testing, Systems Engineering, Customer Success.
• Experience with SQL and data analysis is an advantage.
• Affinity with both hardware and software products.
• Strong analytical and problem‑solving skills.
• Excellent communication skills and the ability to work with customers, engineers, and production teams.
• Good command of spoken and written English. Proficiency in Dutch is a plus.
• Driving licence.

What We Offer

• A key role in the further development of an innovative industrial IoT platform.
• The opportunity to influence the product roadmap and work directly with customers and developers.
• A broad role covering product management, engineering, software, hardware, and customer interaction.
• A collaborative, international environment with short decision lines and plenty of room for initiative.
• Competitive salary, benefits, and excellent opportunities for professional growth.