Internship: UX & Service Design.

Nedap; Groenlo; Hybrid; EUR 6,100 - 7,300; Full time

Benefits offered by this job

Campus Groenlo

Hybrid work model

Job summary

Nedap is seeking an Internship in UX & Service Design in Groenlo, NL. The role blends research, design, and collaboration with the Ons® Suite team to evolve information recording within care workflows.

You will work partly from home and partly on Nedap's Groenlo campus, gaining hands-on experience in usability and workflow integration for healthcare. The program offers guidance and potential future opportunities within Nedap.

Qualifications

• You are pursuing a university of applied sciences degree in UX Design, Interaction Design, Product Design, Service Design or a related field.
• You are interested in complex systems and enjoy bringing structure to complexity.
• You have strong analytical skills and can translate research insights into concrete design proposals.
• You look beyond individual screens or features and consider end-to-end user journeys.
• You work independently while actively seeking collaboration and feedback.
• An affinity with healthcare or data-driven products is a plus.

Responsibilities

• You investigate how healthcare professionals record information within Ons® and the purposes this serves.
• You identify patterns, challenges and opportunities within existing workflows and develop a framework or design principles.
• You translate research insights into 2–3 specific use cases and formulate strategic recommendations for Ons®.
• You exchange ideas with designers, developers and product owners to test and refine concepts.

Skills

Ownership

Analytical thinking

End-to-end UX

Team collaboration

Education

Applied sciences degree in UX/Service Design

Job description

Internship: UX & Service Design

Groenlo, Netherlands

32 - 38 hrs

€ 550 - € 650

Hybrid

What are you going to do?

How can we make recording information in healthcare feel like a natural part of the workflow? In this graduation project, you will explore how the Ons® Suite can evolve from separate, task-focused questionnaires towards an integrated way of working that is ready for the future. You will look beyond forms and screens to consider the bigger picture: what information do healthcare professionals record, why do they record it, and where does it belong in their workflow? Your research will help shape how Ons® approaches information recording within care processes.

Your responsibilities

• You investigate how healthcare professionals record information within Ons® and the purposes this serves. You also analyse existing questionnaires, reports and workflow actions within the Ons® Suite.
• You identify patterns, challenges and opportunities within existing workflows. You also develop a generic framework or design principles for recording information.
• You translate research insights into conceptual designs for 2–3 specific use cases and formulate strategic recommendations for the further development of Ons®.
• You exchange ideas with designers, developers and product owners to test and refine your concepts.

Your team

You will work alongside designers, developers and product owners within the Ons® Suite (web and app). The team focuses on improving workflows for healthcare professionals, with a strong emphasis on usability and the seamless integration of functionality. We work collaboratively across disciplines and take an iterative approach: ideas are quickly validated, tested and refined. You will have the freedom to conduct independent research, with support whenever you need it. Expect direct communication, open discussions and a healthy dose of curiosity.

What’s in it for you?

At Nedap, we believe in freedom and responsibility, also for students. You will have the space to shape your project in your own way, working closely with your team. You will work partly from home and partly on our campus in Groenlo.

You can also expect:

• Ownership: You will develop a framework that will be used within Nedap.
• Guidance: Support from an experienced expert in the field.
• Community: Participation in the Nedap Student Day.
• Compensation: €550–€650 per month (full‑time).
• Future opportunities: The possibility of staying at Nedap after completing your project.

All terms of employment

Required Skills

We are looking for someone who is curious and willing to take ownership. You also recognise yourself in the following:

• You are pursuing a degree at a university of applied sciences in UX Design, Interaction Design, Product Design, Service Design or a related field.
• You are interested in complex systems and enjoy bringing structure to complexity.
• You have strong analytical skills and can translate research insights into concrete design proposals.
• You look beyond individual screens or features and consider end‑to‑end user journeys.
• You work independently while actively seeking collaboration and feedback.
• An affinity with healthcare or data‑driven products is a plus.

AI in your work

At Nedap, we see AI as a valuable tool to help us work smarter. We are curious about what it makes possible and actively explore how it can help us collaborate better, improve the way we work, and create solutions that truly matter. We expect you to do the same: remain curious, explore how AI can add value in your work, and use it thoughtfully, responsibly, and with sound judgment. We provide the tools, space, and support to do so.

About Nedap

Nedap is a global leader in Digital Twin Technology, bridging the physical and digital worlds in Retail, Healthcare, Livestock, and Security. Guided by our Technology for Life philosophy, we create smart, sustainable solutions that help people and organizations thrive in a rapidly changing world. With over 1,000 colleagues, we shape the future with meaningful innovations.