Internship Supply Chain E-Commerce

JACOBS DOUWE EGBERTS; Utrecht; Hybrid; EUR 5,000 - 6,700; Full time

Benefits offered by this job

Monthly stipend €525

Travel reimbursement

Glassdoor intern rating

Growth in international team

Job summary

JDE Peets in Utrecht is offering an internship to deepen your understanding of the Supply Chain in an international eCommerce environment, while developing your communication skills in a complex matrix organisation.

You will report KPI data daily, weekly and monthly using our dashboards, oversee order flow from payment to dispatch and returns, and assist with consumer care escalation in close collaboration with warehouses and IT.

Qualifications

• You must be enrolled in a BSc or MSc program at a Dutch university and live in the Netherlands for the entire duration of the internship and currently reside in the Netherlands
• Fluent English and MS Office skills are required, bonus for eCommerce experience
• Proactive, curious, structured and fun to work with
• Available 5-6 months, 4 or 5 days/week (4 in-office, 1 remote)
• Educational institution must sign a collaboration agreement with JDE Peets

Responsibilities

• KPI Reporting on a daily, weekly and monthly basis using our operational performance dashboards (Reporting, monitoring, analysing & improved suggestions)
• Overseeing our order flow from A to Z (Payments, open orders, stock allocation, on-time-dispatch, returns) by coordinating with warehouses, IT teams and local supply chain representatives
• Day-to-day escalation management of our Consumer care with supervisors and reporting risks when needed

Skills

English fluency

MS Office

Proactive

Curious

Structured

Team player

Education

BSc or MSc student

Tools

MS Excel

Job description

In this internship, you will enhance your understanding of the role that Supply Chain plays in an international eCommerce environment, and you will develop your communication skills in a complex matrix organisation.

Your key activities will be:

KPI Reporting on a daily, weekly and monthly basis using our operational performance dashboards (Reporting, monitoring, analysing & improved suggestions)

Overseeing our order flow from A to Z (Payments, open orders, stock allocation, on-time-dispatch, returns) by being in close contact with the warehouses, IT teams and local supply chain representatives

Day-to-day escalation management of our Consumer care (Close contact with supervisors, identify and report risks when needed)

Qualifications

Here's what we're looking for:

• You must be enrolled in a BSc or MSc program at a Dutch university and live in the Netherlands for the entire duration of the internship and currently reside in the Netherlands
• Fluent English + solid MS Office skills (bonus points for experience in eCommerce)
• Proactive, curious, structured - but also fun to work with!
• Available 5-6 months, 4 or 5 days/week (4 in-office, 1 remote)
• Your educational institution is willing to sign a collaboration agreement with JDE Peets.

Additional Information

Want to kick off your career at a global Coffee & Tea company that fuels big ideas and positive change? At JDE Peets, we're all about sparking connections, challenging the status quo, and creating impact - with 270 years of coffee & tea heritage behind us.

We're looking for a Supply Chain eCommerce Intern to join our headquarters in Utrecht. The start date is flexible - ideally as soon as possible, but January is also an option.

What's in it for you?

• €525/month allowance (full-time)
• Travel compensation if you don't have a free public transport card
• 4.5 Glassdoor rating + 94% intern recommendation score - yes, our interns really like us
• A chance to grow, connect, and make an impact in a fast-moving, international team

#unleashyourpossibility #acupofamazing

JDE Peets - now part of Keurig Dr Pepper - is the world's leading pure-play coffee company, with a presence in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focused on brand-led growth across three big bets: Peets, L'OR, and our 10 strategically selected local icons led by Jacobs.

Company Description

We are JDE Peets, part of Keurig Dr Pepper. We craft coffee for every cup and build brands for every heart.

JDE Peets is the world's leading pure-play coffee company, serving approximately 4,400 cups of coffee per second in more than 100 markets. Guided by our 'Reignite the Amazing' strategy, we are focusing on brand-led growth across three big bets: Peets, L'OR, and Jacobs, alongside a collection of 9 local icons; such as Douwe Egberts, Kenco, Pilao, Old Town, Moccona, Super, Gevalia, Friele, and Marcilla. In 2024, JDE Peets generated total sales of EUR 8.8 billion and employed a global workforce of more than 21,000 employees.

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peets, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you'll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment.

Come join our team and discover what your cup of amazing can be!

Our DE&I Statement

At JDE Peets we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organization where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.