Internship Guest Relations - nhow Rotterdam

Hesperia group; Rotterdam; Hybrid; EUR 7,100 - 9,600; Part time

Benefits offered by this job

Training program

Employee discounts

Team events

Career growth

Job summary

nhow Rotterdam is looking for a Guest Relations Intern to join our vibrant team. You will be the go-to person for guests, especially VIPs, and act as the vital link between departments, delivering a distinctive nhow experience in a dynamic, design-forward hotel.

You will brainstorm new ideas, guide tours of the hotel, resolve issues, and help maintain a lively, guest-centric atmosphere in our innovative setting.

Qualifications

• You are a student and ready to start your internship immediately.
• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.

Responsibilities

• You are the point of contact for our guests, in particular VIP guests, and for contact persons from events.
• You inspire colleagues with new and creative ideas and help implement them.
• You ensure work processes are improved and that guests receive a unique nhow experience.

Skills

Guest relations

Hospitality

Communication

Job description

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Internship Guest Relations - nhow Rotterdam

Date: Aug 30, 2026

Location: Rotterdam, NL The Netherlands

Department: Guest Relations

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the charismatic Guest Relations Intern who embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Rotterdam?

What's in it for you (spoiler: a lot!)

A compensation of € 750 gross per month for all your hard work.

• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

What part will you play in creating the unforgettable?

This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.

You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved, that all areas are neat and tidy and that we continue to provide guests with a "nhow" experience in a unique way. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.

What makes you the perfect fit for this bold journey?

• You are a student and ready to start your internship immediately.
• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is you second nature and you know all the ins and outs of the city.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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