Internship Duty Management - NH Den Haag

Hesperia group; Den Haag; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

750 gross monthly salary

Minor Hotels University training (Nord

Employee hotel rates from €36

F&B discounts 30%

Friends & Family discounts up to 25%

Team building events

Job summary

NH Hotels & Resorts in The Hague is offering an internship in Duty Management within the Front Office department. The role provides hands-on experience across hotel departments and culminates in acting as Manager on Duty, serving guests and supporting team members.

The program emphasizes guest satisfaction, teamwork, and rapid development of hotel management skills, with a clear pathway to future opportunities within the group.

Qualifications

• You are an enthusiastic person.
• You are flexible but you also stand firm when needed.
• You are service-oriented and guest-focused.
• You have excellent command of Dutch and English, written and spoken.
• You can work independently, yet enjoy teamwork.
• You think in solutions and act decisively.

Responsibilities

• Support duty management across hotel departments during the internship.
• Act as Manager on Duty during assigned shifts.
• Assist guests with questions, comments and complaints during your shift.

Skills

Enthusiastic

Flexible

Service-oriented

Dutch language

English language

Independent

Teamwork

Decisiveness

Job description

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Internship Duty Management - NH Den Haag

Date: Sep 20, 2026

Location: The Hague, NL The Netherlands

Department: Front Office

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What do we offer?

• A compensation of € 750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

What are you going to do?

During this internship you will become familiar with all facets of the hotel industry. First, you will work at all the departments to be trained. After that, you independently fulfil the role of Manager on Duty. You are part of the Management Team, and you are the first contact for guests. You assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most. You know the hotel, your colleagues and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

What are we looking for?

• You are an enthusiastic person;
• You are flexible but you also stand firm whenever it is needed;
• You are service-oriented;
• You have an excellent command of the Dutch and English language, both verbally and in writing;
• You can work independently, but you also enjoy working in a team;
• You act decisively, and you think in solutions instead of problems.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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