Interim Manager People Operations HR

Huxley; Amsterdam; Hybrid; EUR 112,000 - 156,000; Part time

Job summary

Huxley is seeking an experienced Interim People Operations Manager to lead a large international HR Operations team. You will drive operational excellence, partner with the People department, and shape the global HR service delivery model in a dynamic, complex environment.

Location is Amsterdam (Hybrid). Contract type is freelance for an initial 6 months with extension potential; rate is based on experience.

Qualifications

• Bachelor’s degree in HR or related field required; master’s preferred.
• 8+ years in HR in fast-paced environments.
• Strong leadership, coaching, and stakeholder management.
• Extensive knowledge of HR operations and service delivery.
• Experience with HR systems, payroll, and operations management.
• Excellent communication and change-management capabilities.
• Ability to work globally and manage multiple priorities.

Responsibilities

• Lead and develop a large HR Operations team across the Dutch market.
• Drive continuous improvement of HR service delivery and operating model.
• Partner with People department stakeholders to align with business objectives.
• Monitor SLAs, KPIs, and report on service levels.
• Steer global HR Operations initiatives and transformation programmes.
• Provide data-driven insights for decision-making and strategic planning.
• Promote collaboration and effective communication across stakeholders.
• Support organisational change initiatives and cross-functional projects.

Skills

Leadership

Stakeholder management

Change management

HR operations

Data analytics

Communication

Coaching

Strategic partnership

Global mindset

Project management

Education

Bachelor's degree in HR

Master's degree preferred

Tools

HRIS

Payroll systems

HR analytics tools

Job description

For one of our clients, we are looking for an experienced Interim People Operations Manager to join their People function and lead a large international HR Operations organisation. This is an excellent opportunity for a HR leader who thrives in a dynamic, complex environment and has a proven track record in operational excellence, people leadership, and large-scale organisational change.

Role

As Interim People Operations Manager, you will play a key role in delivering an outstanding employee experience by ensuring the effective management and continuous improvement of HR Operations. You will lead a team of HR Operations specialists who focus on the Dutch market, which is the biggest one in the company. In addition to overseeing day-to-day operations, you will act as a partner within the People department, contributing to the development and optimisation of the global HR Service Delivery model and driving operational excellence across the organisation.

Contract Details

• Location: Amsterdam (Hybrid)
• Contract Type: Freelance
• Duration: Initial 6-month contract with possible extension
• Rate: Based on experience

Key Responsibilities

• Lead and develop a team of HR Operations specialists while ensuring high standards of performance, compliance, and employee engagement.
• Coach, mentor, and support leaders and employees to achieve both organisational and individual objectives.
• Act as a member of the HR Delivery Senior Management Team, providing strategic guidance and direction across the global HR function.
• Partner with stakeholders across the People department to ensure alignment with business objectives and the broader People roadmap.
• Collaborate closely with HR Operations, Payroll, HR Advisory, HR Product, and Centres of Excellence teams to improve service delivery and operational effectiveness.
• Establish, monitor, and report on service levels, KPIs, and SLAs, ensuring continuous improvement and business value.
• Drive global HR Operations initiatives, projects, and transformation programmes from design through implementation.
• Represent HR Operations in cross-functional HR projects and organisational change initiatives.
• Monitor operational performance, processes, systems, and organisational structures, identifying opportunities for improvement and optimisation.
• Leverage data, analytics, and reporting to support decision-making and strategic planning.
• Act as an ambassador for HR Operations, promoting awareness, collaboration, and effective communication across all stakeholders.

What We Are Looking For

• Bachelor's degree in Human Resources Management or a related field.
• Master's degree is preferred.
• Minimum of 8 years of relevant HR experience within a fast-paced and dynamic organisation.
• Strong knowledge of HR Operations, HR service delivery, and people management.
• Experience with HR systems, payroll processes, and operations management is highly desirable.
• Exceptional leadership, coaching, mentoring, and stakeholder management skills.
• Excellent communication and influencing abilities.
• Demonstrated experience leading large-scale organisational change programmes and people transformation initiatives.
• Strong business acumen with the ability to partner effectively across functions and influence strategic decisions.
• Ability to work in a global environment and manage multiple priorities effectively.
• Fluent English language skills.