HR Manager (International Operations & Client Services)

Octagon Professionals International; Den Haag; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

International work environment

Job summary

Octagon Professionals International in The Hague seeks an experienced HR Manager to lead HR operations, international mobility, and a four-person HR team. You will own the full employee lifecycle and serve as the primary HR contact for key clients across Europe, ensuring compliant processes and high service quality.

You will oversee onboarding, contracts, and HR records, manage visa and 30% ruling applications, coordinate multi-country HR activities, and partner with legal for compliance across

Qualifications

• Bachelor's degree in Human Resources or related field.
• Minimum 5 years in HR Operations/Shared Services or HR Management.
• Strong knowledge of Dutch employment law.
• Experience with immigration, visas and 30% ruling.
• Experience supporting international HR operations across multiple countries.
• Excellent communication and stakeholder management skills.
• Proactive, solution-oriented mindset.

Responsibilities

• Oversee end-to-end onboarding and offboarding processes.
• Prepare and maintain employment contracts, amendments and HR records.
• Ensure compliance with policies and labour laws; coordinate with legal on employee relations.
• Serve as primary HR point of contact for key accounts (e.g., ESA, Huawei).
• Coordinate and deliver HR projects for clients; drive process improvements.
• Manage visa applications, work permits and 30% ruling processes.
• Provide HR operational support to Italy, France, Germany, and the UK.
• Lead and develop a team of four HR professionals; manage workload and delivery.
• Oversee time registration and HR reporting.

Skills

HR operations

Employee lifecycle

Stakeholder mgmt

People leadership

Multi-country HR

Visa & 30% ruling

Project management

Education

Bachelor's in HR

Job description

We are looking for an HR Manager to lead HR operations, international mobility support, and a team of HR professionals. In this role, you will be the primary HR point of contact for a portfolio of key clients. You will oversee the full employee lifecycle, from onboarding to offboarding, and support HR operations across our entities in Italy, France, Germany, and the United Kingdom. You will also lead and develop a team of four HR professionals.

Octagon Professionals International is an international HR and workforce solutions company based in The Hague. We support organisations across Europe with Recruitment, Employer of Record (EOR), Payrolling and HR services, helping clients build and manage international workforces.

This role combines HR operations, international mobility, compliance, client management, and team leadership. Together, these responsibilities support an efficient and compliant HR service across multiple countries and client organisations.

ROLE RESPONSIBILITIES:

HR Operations & Employee Lifecycle

• Oversee end-to-end onboarding and offboarding processes
• Prepare and maintain employment contracts, contract amendments and HR records, including salary changes, promotions and transfers
• Check compliance with company policies, local labour legislation and internal processes, working with legal advisors on employee relations and labour law matters

Client & Stakeholder Management

• Act as primary HR point of contact for key accounts including ESA and Huawei, advising on HR administration, employment processes and workforce matters
• Coordinate and deliver HR projects for clients
• Drive process improvements to increase efficiency and service quality

International Mobility & Multi-Country Support

• Manage visa applications, work permits and 30% ruling applications
• Provide HR operational support to entities in Italy, France, Germany and the United Kingdom
• Maintain alignment of HR practices and compliance across jurisdictions
• Lead, coach and develop a team of four HR professionals, managing workload distribution, performance and service delivery
• Oversee time registration and prepare HR reports and management updates
• Bachelor's degree in Human Resources, Finance, Business Administration, Law or a related field
• Minimum 5 years of experience in HR Operations, HR Shared Services or HR Management
• Strong knowledge of Dutch employment law, HR administration and employee lifecycle processes
• Experience with immigration processes, visas and 30% ruling applications
• Experience supporting international HR operations across multiple countries
• Excellent communication and stakeholder management skills, with a track record in client-facing roles
• Strong organisational and project management skills, able to manage multiple priorities in a fast-paced international environment
• Experience within a shared services or consultancy environment
• Proactive, solution-oriented and customer-focused mindset

Reporting Line

• Reports to: Head of HR / Director Shared Services
• Direct reports: 4 HR team members

Package

• Full-time position based in The Hague
• Collaborative international working environment that values integrity, ownership and autonomy
• Competitive salary based on experience
• Opportunities for personal and professional development