Interim Billing & Collections Lead – B2C/B2B, 6-FTE, Hybrid

Basic Fit France; Hoofddorp; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Gym access at HQ

Hybrid work: 4 days in office, 1 day W

Career growth opportunities

Résumé du poste

Basic-Fit is seeking an Interim Manager Billing & Collections to elevate our Invoice to Cash processes across Europe. You’ll lead a 6-person team, oversee day-to-day debits, dunning, and cash flow forecasting for B2C and B2B, and partner with external collection agencies and providers.

In this role you’ll shape our payments strategy, drive cost efficiency, and work with Salesforce Marketing Cloud to optimize debtor journeys. English fluency required; Dutch, French, Spanish or German a plus.

Qualifications

• Data-driven decision making and systems thinking applied to finance processes.
• Ability to lead cross-functional teams and manage stakeholder expectations.
• Excellent written and verbal communication in English; additional languages a plus.

Responsabilités

• Lead, develop and grow the Invoice to Cash team (6 FTE).
• Guide payments and collections strategy for scalability.
• Analyze and report on debtor journeys and external collection agencies' performance.
• Manage outsourcing partners, collection partners and payment service providers to ensure SLAs.
• Align with internal stakeholders to streamline B2B billing and collections, improve DSO and reduce costs.
• Optimize B2C debtor journeys through A/B testing in Salesforce Marketing Cloud and contribute to global customer experience strategy.

Connaissances

Data-driven

Systems thinking

Multilingual communication

Leadership

Outils

Salesforce Marketing Cloud

Description du poste

Basic-Fit is seeking an Interim Manager Billing & Collections to elevate our Invoice to Cash processes across Europe. You’ll lead a 6-person team, oversee day-to-day debits, dunning, and cash flow forecasting for B2C and B2B, and partner with external collection agencies and providers.

In this role you’ll shape our payments strategy, drive cost efficiency, and work with Salesforce Marketing Cloud to optimize debtor journeys. English fluency required; Dutch, French, Spanish or German a plus.