Interim Invoice-to-Cash Lead | B2C/B2B, 6 FTE

Basic Fit International B.V.; Hoofddorp; Hybrid; EUR 100,000 - 123,000; Full time

Benefits offered by this job

Gym access at HQ

Hybrid work arrangement

Career growth opportunities

Job summary

Basic-Fit HQ in Hoofddorp is seeking an Interim Manager Billing & Collections to lead the Invoice to Cash team and drive digitalization across Europe. You will manage both B2C and B2B billing, guiding a 6-person team to improve cash flow and customer experience.

The role demands a data-driven mindset, strong leadership, and fluency in English with an additional European language as a plus; start asap for a 3–6 month assignment with hybrid office emphasis.

Qualifications

• Experience in international customer-facing or finance management roles.
• Affinity with new technologies for customer interactions.
• Strong vision on customer service strategy in multilingual settings.
• Excellent knowledge of working with an outsourced model.
• Fluent English; second language preferred (Dutch/French/Spanish/German).
• Outstanding written and verbal communication skills.

Responsibilities

• Lead, develop and grow the Invoice to Cash team (6 FTE).
• Guide payments and collections strategy with a focus on scalability.
• Analyze and report on debtor journeys and performance of external collection agencies.
• Manage outsourcing partners and payment service providers to ensure service levels and improvements.
• Align with internal stakeholders to streamline B2B billing and collections, improve DSO and reduce costs.
• Optimize B2C debtor journeys via A/B testing in Salesforce Marketing Cloud and contribute to global CX strategy.

Skills

Team leadership

Cash collection

Process optimization

Data-driven

Multilingual communication

Tools

Salesforce Marketing Cloud

Job description

Basic-Fit HQ in Hoofddorp is seeking an Interim Manager Billing & Collections to lead the Invoice to Cash team and drive digitalization across Europe. You will manage both B2C and B2B billing, guiding a 6-person team to improve cash flow and customer experience.

The role demands a data-driven mindset, strong leadership, and fluency in English with an additional European language as a plus; start asap for a 3–6 month assignment with hybrid office emphasis.