Inside Sales Specialist

CHART COOLER SVC CO INC; Zuidland; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Opportunities for personal and professional development

Comprehensive fringe benefits

Job summary

CHART COOLER SVC CO INC is seeking an Inside Sales Specialist to join the Customer Service team in Zuidland, Netherlands. This role involves processing customer inquiries, managing orders, and supporting sales activities to ensure customer satisfaction.

The ideal candidate will have strong administrative skills, a vocational degree (MBO) or higher, and the ability to handle day-to-day issues independently. We provide a competitive salary and a comprehensive benefits package.

Qualifications

• Experience in administrative tasks preferably in a technical environment.
• Ability to resolve day-to-day issues independently.
• Good communication with customers and colleagues.

Responsibilities

• Process information and customer questions in the appropriate systems.
• Set up cost overviews and order parts based on requests.
• Administrative support of sales and procurement activities.

Skills

High level of accuracy

Administrative tasks

Flexibility

Problem-solving

Team player

Education

Vocational college (MBO) or higher

Tools

ERP system

Job description

Howden CPI Netherlands B.V. part of Chart Industries is a leading provider of aftermarket components and services to the global reciprocating compressor market. Throughout the world, our customers count on us for service and solutions that keep their compressors, lubrication systems and business running. With our thorough knowledge of compressor operation and extensive field experience gained from years of collaboration with compressor manufacturers and users, we are proud to help drive growth in the markets we serve and to enable our customers’ success!

We are now looking for a Inside Sales Specialist to join our Customer Service team and who will assist us in making a valuable difference in the century to come. We ensure that compressors continue to operate for years to come through maintenance plans, supply of OEM parts, service calls and equipment modifications to today's technology or changed operating conditions and repairs. The position is responsible for supporting our sales department and contributing to our customer's needs by collecting, checking and booking data plus keeping records. Good communication with both sides is key to your and our success as one team. The role will be based in Zuidland (ZH) in the Netherlands and reporting in to the Head of Customer Services.

What Will You Do?

• Correctly, timely and efficient processing of information and customer questions in the appropriate systems including the ERP system.
• Correctly and timely set up of cost overviews.
• Ordering parts based on orders and following up on the OTD, identifying possible problems and solving them correctly.
• Solve incorrectly delivered products independently.
• Correctly, timely and efficient administrative processing/preparing of the deployment of employees.
• Processing first‑line questions of customers.
• Processing orders from existing and potential customers.
• Administrative support of sales, procurement and engineering.
• Recording a variety of sales and procurement data.
• Correctly handling of incoming mail, post and phone and correct welcoming of visitors to the location.
• Correctly sending of customer invoices.
• Supporting Sales & Finance for the Account Receivables.
• Responsible for administrative process of PO’s and receivables.
• Contribute to the safety and safety awareness, identify and report unsafe situations.

What do you need to bring?

• Vocational college (In Dutch MBO) or higher preferred
• Experience in administrative tasks preferably in a technical environment.
• High level of accuracy.
• Ability to resolve day to day issues independently.
• Team player.
• Flexibility, ability to review and change priorities when needed.

What will you get in return?

We offer the right candidate an interesting and challenging position with responsibility and impact within a professional and international environment in a successful company. You will get the chance to join a team with dedicated and enthusiastic colleagues. As we consider talent management as key to the success of our organization, we offer opportunities for personal and professional development. We offer a salary package that is fully in line with the level of the position combined with an extensive package of fringe benefits.