Inside Sales Account Manager

Visa Hunt; Amsterdam; On-site; EUR 55,000 - 90,000; Full time

Benefits offered by this job

Annual bonus scheme

Company pension

Internet allowance

Work from home policy

Sales Incentive Plan

Lease bike plan

25 days paid time off

Leaseweb Academy access

Team events

Job summary

Leaseweb is seeking an Inside Sales Account Manager to build and maintain relationships with existing customers and acquire new ones. You will manage a designated client base, drive sales growth, and ensure retention through excellent service.

The role is primarily inbound, with potential outbound activities and events to support acquisition of new logos. Strong communication and strategic planning are essential.

Qualifications

• 3-5 years sales experience in IT or related industry.
• Excellent written and spoken English; Dutch preferred but not required.
• Ability to build strong, long-term client relationships.
• Strong negotiation and problem-solving skills.
• Ability to collaborate with Marketing, Provisioning and Contract Management to hit targets.

Responsibilities

• Maintain and grow a designated client base with phone, email and teleconferences.
• Identify and close new business opportunities within existing accounts and new logos.
• Achieve sales targets and drive revenue growth.
• Ensure high level of customer satisfaction and retention through excellent service.
• Develop and manage account plans for your customer database.
• Collaborate with cross-functional teams to deliver great customer experience.

Skills

Sales experience

English communication

Client relationship building

Problem solving

Negotiation skills

Strategic thinking

New business development

Drive to acquire customers

Education

BA/BS in Business Administration or relevant field

Job description

Inside Sales Account Manager

Within Leaseweb, the Sales department is responsible for the full sales cycle. From engaging prospects (business development) to seeking new opportunities to increase the services to existing customers (account management). The multi-cultural team consists of eager professionals full of drive and ambition. The culture is dynamic and fast-paced. This has led to an innovative mindset, continuously seeking improvement.

What is the role about?

As an inside sales account manager at Leaseweb, you will build and maintain relationships with existing customers and acquire new customers. You will manage a designated client base to increase sales, ensure client retention through excellent service, and identify new business opportunities. This role requires strong communication, problem-solving, and sales skills, as well as the ability to collaborate with other departments to meet sales targets.

This is primarily an inbound position; however, attending events and engaging in outbound activities may be required to support you in the acquisition of new logos.

• Customer relationship management: Maintain and grow a client base through regular contact via phone, email, and teleconferences. Occasionally, you could meet (potential) customers face-to-face at e.g. events.
• Sales growth: Achieve sales targets by identifying and closing new business opportunities and increasing sales within existing accounts.
• Customer retention: Keep our current Leaseweb customers satisfied by providing exceptional service and resolving issues.
• Business development: Find and develop incremental business opportunities and generate new leads. You will get the tools necessary to do so.
• Strategic Planning: Develop and manage account plans for your customer database to maintain and grow sales.
• Collaboration: Work with other departments (Marketing, Provisioning, Contract Management, etc.) to support your sales goals and to improve and provide your customers with great overall customer experience.

What we’re looking for:

• 3-5 years Sales experience ideally in the IT industry
• BA/BS degree in Business Administration, Sales or relevant field
• Excellent communication in English (written and oral). Preferably, also in Dutch
• Ability to build strong, long-term client relationships
• Problem-solving skills and the ability to think strategically.
• Great negotiation skills
• High drive to acquire new customers and expand the client base
• Strong qualification skills, with the ability to assess and prioritize leads effectively

Benefits include:

• Participation in annual company bonus scheme and company pension
• Internet allowance
• Working from home policy
• Work from abroad: Up to 4 weeks per year, following policy guidelines
• Participation in Sales Incentive Plan
• Lease bike plan
• 25 days of paid time off(and the option to buy or sell up to 5 more days)
• Freelunch, parking, and fresh fruitprovidedwhen in the office
• Access to theLeasewebAcademy, apersonalized learningplatformofferingavarietyofstudies, (Dutch) courses,andtrainings
• Fun events year-round – from virtual pub quizzes to summer parties, company runs, quarterly hackathons and much more
• A multicultural work environment(our colleagues arefrom over 60countries!)in a company where you can truly make adifference

Ready for the next step?

To learn more about us, follow us on LinkedIn or Instagram to get an inside look at life at Leaseweb. For questions, please reach out to Giulia Depresbiteris, Recruitment and Onboarding Coordinator, at: [e-mail]