Infrastructure Operations Engineer

Refresco; Rotterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Refresco in the Netherlands is seeking an Infrastructure Operations Engineer to oversee the day-to-day server and infrastructure operations across Europe, ensuring stability and security of critical systems.

You will coordinate maintenance, drive standardization and improvements, and collaborate with IT teams and vendors across multiple locations, applying ITIL-based processes and strong troubleshooting to deliver reliable services.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• At least 5 years of experience in infrastructure operations or system administration.
• Experience with Windows Server, virtualization platforms, storage, and backup technologies.
• Knowledge of ITIL-based operational processes.

Responsibilities

• Manage and monitor server, virtualization, storage, and operating system environments.
• Coordinate incident, problem, and maintenance activities to ensure service availability.
• Manage patching, upgrades, lifecycle, and infrastructure maintenance activities.
• Support capacity, performance, backup, and disaster recovery processes.
• Ensure compliance with security, audit, and operational standards.
• Maintain infrastructure documentation and operational procedures.
• Collaborate with local IT teams, cybersecurity specialists, vendors, and other IT teams.
• Identify opportunities for automation and operational improvements.

Skills

Troubleshooting

Stakeholder management

Proactive attitude

Education

Bachelor's degree in IT, Computer Science, Engineering, or a related field

Tools

Windows Server

Virtualization platforms

Storage technologies

Backup technologies

Job description

Do you enjoy keeping critical IT infrastructure running smoothly? Are you passionate about maintaining secure, reliable, and high-performing environments that support business operations? Do you like solving technical challenges while working closely with teams across Europe? If so, we would love to hear from you!

We are expanding our IT Infrastructure team and are looking for an:

Infrastructure Operations Engineer

In this role, you will be responsible for the day-to-day management of our server and infrastructure environment across Europe. You will help ensure operational stability, coordinate maintenance activities, and contribute to the standardization and continuous improvement of infrastructure services.

Your key responsibilities are:

• Manage and monitor server, virtualization, storage, and operating system environments
• Coordinate incident, problem, and maintenance activities to ensure service availability
• Manage patching, upgrades, lifecycle, and infrastructure maintenance activities
• Support capacity, performance, backup, and disaster recovery processes
• Ensure compliance with security, audit, and operational standards
• Maintain infrastructure documentation and operational procedures
• Collaborate with local IT teams, cybersecurity specialists, vendors, and other IT teams
• Identify opportunities for automation and operational improvements

About you:

We are looking for a hands-on infrastructure professional who enjoys working in a dynamic and international environment. Ideally, you bring:

• A Bachelor's degree in IT, Computer Science, Engineering, or a related field
• At least 5 years of experience in infrastructure operations or system administration
• Experience with Windows Server, virtualization platforms, storage, and backup technologies
• Knowledge of ITIL-based operational processes
• Strong troubleshooting and problem-solving skills
• Experience working with multiple stakeholders across different locations
• A proactive attitude and focus on service quality

Important to know: We are currently unable to offer relocation support for this position. Candidates must be based locally in The Netherlands.