Hybrid Operations Specialist I - Time-Critical Logistics

Airspace; Netherlands; Hybrid; EUR 36,000 - 65,000; Full time

Job summary

Airspace in Hoofddorp, Netherlands is seeking an Operations Specialist I-III to manage time-sensitive orders and ensure on-time delivery. You will operate the Airspace Platform, set up new orders, verify milestones, and respond to customer inquiries with precision.

You will provide proactive updates, navigate airline bookings, and collaborate with drivers and agents to resolve issues. This entry-level role emphasizes accuracy, communication, and a readiness to grow within a fast-paced logistics

Qualifications

• Ability to work hybrid on-site in Hoofddorp, Netherlands.

Responsibilities

• Operate the Airspace Platform to set up new orders and confirm milestones.
• Provide proactive customer updates, communicating delays or changes.
• Intuitive problem solving: route shipments, book AWBs, update airway bills, and source driver coverage.
• Handle all inbound and outbound communications with customers via email, phone and text.
• Maintain required performance metrics and customer service standards for an entry level role.

Job description

Airspace in Hoofddorp, Netherlands is seeking an Operations Specialist I-III to manage time-sensitive orders and ensure on-time delivery. You will operate the Airspace Platform, set up new orders, verify milestones, and respond to customer inquiries with precision.

You will provide proactive updates, navigate airline bookings, and collaborate with drivers and agents to resolve issues. This entry-level role emphasizes accuracy, communication, and a readiness to grow within a fast-paced logistics