HR/Payroll Business Partner

GSM - Green SM; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary package

25 days annual leave

Travel allowance

Company laptop

International working environment

Job summary

Green Smart Mobility (GSM) is expanding into Europe and building its European operations from the ground up. As a Senior HR Specialist, you will manage day-to-day HR operations, including payroll, while supporting planning, people development and compliance.

You will own HR planning systems, service delivery, compensation, benefits, and labor law compliance, working closely with HR leadership and stakeholders to ensure effective HR service delivery.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Economics, Law, or related field.
• 5+ years of HR experience, preferably in Senior HR or HR Specialist role.
• Solid hands-on experience with payroll processing and administration.
• Good knowledge of Labor Law, Personal Income Tax, Social Insurance, and HR operations.
• Experience with HRIS systems; SAP or similar systems is an advantage.
• Experience in ride-hailing, transportation, logistics, or fast-growing companies is a strong advantage.

Responsibilities

• HR Planning & System Management: Develop and execute quarterly/annual HR plans; improve HR systems/policies; track progress; maintain HR data.
• HR Service Delivery: Manage employee lifecycle; provide guidance on employee relations; maintain records; ensure timely HR services.
• Compensation & Benefits Support: Coordinate payments and benefits; payroll coordination; PIT reporting; social insurance compliance.
• Labor Law Compliance & Employee Relations: Ensure compliance with labor laws; support employee relations; coordinate with unions; assist HR audits.

Skills

Payroll processing

Labor law knowledge

HR operations

Stakeholder management

Communication

Team collaboration

Education

Bachelor’s degree in HR / related field

Tools

HRIS (SAP or similar)

Job description

Green Smart Mobility (GSM) is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a strong and established presence across global markets, we are now expanding into Europe and preparing to launch our operations in the European market.

Join us at an exciting stage of our international expansion and be part of building GSM’s European presence from the ground up, while benefiting from the experience, resources, and support of an established global organisation.

As a Senior HR Specialist, you will manage day-to-day HR operations, including payroll activities, while supporting HR planning, people development, and compliance. The role focuses on operational excellence, independent ownership, and acting as a key HR contact for assigned functions. You will work closely with HR leadership and business stakeholders to ensure effective HR service delivery and support the company’s growth.

HR Planning & System Management

• Support the development and execution of quarterly and annual HR plans aligned with business objectives.
• Contribute to the implementation and improvement of HR systems, policies, and operational tools.
• Track HR action plans, timelines, and deliverables and prepare regular progress reports.
• Maintain accurate HR data and reporting through HR systems.

HR Service Delivery

• Manage employee lifecycle activities, including contracts, onboarding, timekeeping, resignations, promotions, transfers, and terminations.
• Provide HR guidance and support on employee relations, disciplinary matters, and other employee-related issues.
• Maintain accurate HR records, headcount tracking, and employee documentation.
• Ensure consistent and timely delivery of HR services to assigned functions.

Compensation & Benefits Support

• Coordinate additional payments and employee benefit administration.
• Coordinate with payroll providers and internal stakeholders to ensure accurate and timely processing.
• Support the accurate calculation, review, and reporting of Personal Income Tax (PIT) in accordance with applicable regulations.
• Manage and coordinate social insurance registration, changes, and compliance requirements.
• Support compensation-related activities and ensure accurate employee data and records.

Labor Law Compliance & Employee Relations

• Ensure HR operations comply with applicable labor laws, internal policies, and regulations.
• Provide support and guidance on employee relations, engagement, and disciplinary matters.
• Coordinate with Trade Union representatives and employee representatives where required.
• Support internal HR audits and ensure follow-up actions are completed.
• Stay informed of relevant changes in labor, payroll, tax, and employment regulations.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Economics, Law, or a related field.
• 5+ years of HR experience, preferably in a Senior HR or HR Specialist role.
• Solid hands-on experience with payroll processing and administration.
• Good knowledge of Labor Law, Personal Income Tax, Social Insurance, and HR operations.
• Experience managing employee lifecycle processes and handling employee relations matters.
• Experience working with HRIS systems; experience with SAP or similar systems is an advantage.
• Experience in ride-hailing, transportation, logistics, or fast-growing companies is a strong advantage.
• Strong execution mindset with the ability to manage multiple priorities independently.
• Hands-on, detail-oriented, and proactive approach.
• High integrity, ownership mindset, and strong collaboration skills.
• Strong communication and stakeholder management skills.
• Ability to adapt and operate effectively in a fast-changing and scaling environment.
• Fluent in English; Dutch is a strong advantage.

What We Offer

• Competitive salary package aligned with the role, experience, and market.
• 25 days of annual leave to support a healthy work-life balance.
• Travel allowance to support commuting and business travel where applicable.
• Company laptop and the tools you need to perform your role effectively.
• International working environment with the opportunity to collaborate with colleagues across different markets and cultures.
• Growth and development opportunities as GSM continues to expand its European operations.
• Company events and team gatherings to connect, collaborate, and celebrate achievements together.
• Opportunity to make an impact by joining GSM at an exciting stage of its European expansion and helping build the organisation from the ground up.
• More benefits in progress as we continue to establish and develop our European operations.