Housekeeping Floor Supervisor | Elevate Guest Experience

Hotelprofessionals; Amsterdam; On-site; EUR 22,000 - 31,000; Full time

Benefits offered by this job

Training program

Performance bonus

Friend referral bonus

Employee hotel rates

Staff discounts

Team events & growth opportunities

Job summary

Hotelprofessionals is looking for a Housekeeping Floor Supervisor (f/m/d) to lead a team of room attendants and maintain high standards of cleanliness and guest satisfaction.

Daily duties include briefings with colleagues, coordinating room cleans, and ensuring quality standards are met while complying with hotel policies. Fluent English is essential, and flexibility with working days is required to deliver outstanding service.

Qualifications

• Experience leading a team in the housekeeping department.
• Fluently speak and write English; a second language is an advantage.
• Hard worker who is flexible in terms of working days and detail-oriented.
• You like to exceed guests’ expectations and have a positive attitude.
• You have an eye for detail and see a challenge in every situation.

Responsibilities

• Supervise room attendants and ensure hotel quality and hygiene standards.
• Hold briefings with colleagues about changes to rooms.
• Coordinate room cleaning schedule and quality checks.
• Handover to Front Office at end of shift.
• Maintain guest-focused service throughout the day.

Skills

Leadership

Guest service

Attention to detail

Flexibility

English fluency

Job description

Hotelprofessionals is looking for a Housekeeping Floor Supervisor (f/m/d) to lead a team of room attendants and maintain high standards of cleanliness and guest satisfaction.

Daily duties include briefings with colleagues, coordinating room cleans, and ensuring quality standards are met while complying with hotel policies. Fluent English is essential, and flexibility with working days is required to deliver outstanding service.