Hotel Manager (m/f/d)

Ruby; Amsterdam; On-site; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Mobility allowance

Staff rates

Bonus opportunity

Job summary

Ruby Emma in Amsterdam is seeking a hands-on Operations Leader to manage daily hotel operations with personality and soul. You’ll recruit, onboard, develop, and lead a high-performing team while driving guest satisfaction and precise budgeting.

We embrace Lean Luxury, HACCP compliance, and collaborative leadership. Fluency in Dutch and English, hospitality training or a related degree, and a warm, charismatic presence are essential to shine in this role.

Qualifications

• Completed professional training in the hotel industry and/or hold a degree in hospitality or business administration.
• Extensive experience in an operational leadership role in lifestyle hospitality or gastronomy.
• Strong knowledge of POS, PMS, and business management.

Responsibilities

• Represent your hotel as the go-to person for your team, our guests, and external service providers and partners in all matters.
• Lead recruitment, onboarding, and development while fostering a positive and collaborative working atmosphere.
• Roll up your sleeves as a hands-on leader who guides by example.
• Manage budgets and forecasting with precision.
• Spot trends, streamline processes, and plan strategically to keep the hotel moving forward.
• Ensure compliance with HACCP, occupational safety, fire protection, and other legal requirements.
• Bring the Ruby Spirit to life by implementing internal styles and maintaining quality standards.

Skills

Fluent Dutch & English

POS

PMS

Business management

Education

Hospitality training or degree in hospitality or business administration

Tools

POS

PMS

Job description

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but thefeeling of being at home anywhere in the world? That your workplace should be a place withpersonality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Emma .

Our Ruby Emma, with her 291 rooms, is located in the idyllic and energetic Amstelkwatiert, one of the newest neighborhoods in Amsterdam. Due to location it's not only just a stone's throw away from the trendy De Pijp district with its numerous bars and restaurants, it also only takes a five-minute stroll from the banks of the Amstel and pretty Park Somerlust. Taking our lead from the mariners who tacked their sails to harness the wind on the river’s tight turns, Emma’s all about using the power of nature and green energy runs through Emma’s veins.

We are a fast-growing hospitality group with existing hotels and workspaces in some ofEurope's most exciting locationsand many more projects under construction. Webreak new groundwith ourLean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• represent your hotel as the go-to person for your team, our guests, and external service providers and partners in all matters
• build a strong team by taking charge of recruitment, onboarding, and development while fostering a positive and collaborative working atmosphere
• roll up your sleeves because you’re not just a manager but an active part of the team – leading by example
• keep a sharp eye on the numbers, stick to the set budgets, and manage forecasting and cost control with precision
• spot trends, streamline processes, and stay ahead of the game with strategic planning to keep your hotel moving forward
• make sure everything runs smoothly by ensuring compliance with HACCP, occupational safety, fire protection, and other legal requirements
• bring the Ruby Spirit to life by implementing our internal styles and maintaining quality standards.
• work closely with your Cluster Manager and all relevant departments at the Corporate Office to stay aligned and connected

We've been waiting for you, since you have/are:

• completed professional training in the hotel industry and/or hold a degree in hospitality or business administration
• extensive experience in an operational leadership role or a similar position in lifestyle hospitality or gastronomy
• strong knowledge of POS, PMS, and business management.
• a motivating and charismatic leader and with your authentic and loyal nature both team lead and team player
• a warm and welcoming personality and your communication skills allow you to shine in every interaction
• a knack for charming guests, with a hands‑on mentality to match
• speaking fluent in Dutch and English

What's in for you? That's how we groove:

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it’s Monday
• sip, snack, repeat - with your Ruby F&B-Credit
• no more excuses – we support your sports program
• LEGEN...wait for it...DARY staff rates - for you and your travel buddy
• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement
• level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you’re asocial butterflywith a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning andbehind-the-scenes magic‑ there’s a place for you at Ruby. We’re always looking forfriendly facesandpassionate team players.

Not perfect CVs, butgreat personalities, who’ll help us create hotels and workspaces withcharacter and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...
...you can love whoever you want
...you should decide for yourself whether and with which pronouns you would like to be addressed
...you can be proud of your heritage and culture
...you don't have to justify your religion or world view
...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen toAng from our Cluster in London. You can find even moreRuby Storieshere: