HOST

Leonardo Hotels; Haarlem; Presencial; EUR 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel allowance

Overtime paid or time off

Training and development opportunities

Opportunities to grow

Worldwide employee discounts

Intro experience with overnight stay,

Descripción de la vacante

Leonardo Hotel Groningen City Center is seeking a service-minded Host who welcomes guests and handles check-ins, check-outs and questions. You will share local recommendations and assist with reservations, while ensuring a warm, efficient guest experience in a central Groningen setting.

With at least two years of hospitality experience, fluent Dutch and English, you work well solo and with a team. This on-site role offers travel allowances for long commutes and opportunities to grow within the

Formación

• Guest-first service mindset.
• Fluent Dutch and English language skills.
• Receptionist experience; F&B experience is a plus.
• Ability to work independently and in a team.
• Proactive, responsible and go-getter attitude.
• Experience with reservation systems; first aid is an advantage.

Responsabilidades

• You are the first point of contact for guests, assisting with check-ins and check-outs.
• You share recommendations and offer to make reservations.
• You take calls and handle room reservation requests.
• You help guests with luggage and ensure a warm farewell.
• You support the breakfast service and assist in the lobby when needed.
• You maintain a clean and welcoming environment.

Conocimientos

Guest focus

Flexible

Energetic

Calm under pressure

Teamwork

Proactive

Responsible

Fluent Dutch

Fluent English

Reception experience

Herramientas

Reservation systems

First aid

Descripción del empleo

Are you a service-minded person with a strong sense of hospitality who loves creating great experiences for guests? We are looking for an enthusiastic Host who always goes the extra mile.

LEONARDO HOTEL GRONINGEN CITY CENTER

Are you looking for a job in the vibrant heart of Groningen? Good choice! As the Groningers proudly say, 'Nothing beats Groningen' - and we couldn't agree more. In the middle of this vibrant city, full of historic charm and student-like energy, you'll find Leonardo Hotel Groningen City Center. A modern hotel with 93 stylish rooms and fine facilities - the perfect base for our guests and perhaps your new workplace.

WHAT WILL YOU BE DOING

• You are the first point of contact for guests, assisting with check-ins, check-outs and questions.
• You share recommendations and offer to make reservations.
• You take calls and handle room reservation requests.
• You help guests with luggage and ensure a warm farewell.
• You support the breakfast service and assist in the lobby when needed.
• You maintain a clean and welcoming environment.

WHO ARE YOU

• You always put the guest first.
• You are flexible, energetic and calm in any situation.
• You have experience as a receptionist; F&B experience is a plus.
• You work well independently and in a team.
• You are proactive, responsible and a real go-getter.
• Experience with reservation systems and first aid is an advantage.
• You speak fluent Dutch and English; additional languages are a plus.
• At least two years of hospitality experience.
• You can easily travel to work at all times.

WHAT'S IN IT FOR YOU

• Travel allowance from 10 kilometers.
• Overtime can be paid out or saved as extra time off.
• Training and development opportunities.
• Opportunities to grow within the organisation.
• Option to purchase products with tax benefits.
• Worldwide employee discount programs.
• An introduction experience including an overnight stay, dinner and breakfast.
• The mentioned salary is gross per month and applies to candidates aged 20 and above.