Hospitality Supervisor - Lead Training & Service

BaxterStorey Nederland; Hoofddorp; On-site; EUR 29,000 - 33,000; Full time

Benefits offered by this job

25 holidays per calendar year

8% holiday allowance

Meals on shift

Bespoke training and developmentopport

Pension

Commuting allowance €0.23 per km (10+)

Job summary

BaxterStorey Nederland in Hoofddorp is seeking a proactive Supervisor to coordinate impeccable service across catering teams and events. You will support, train and guide staff to exceed guest expectations while upholding BaxterStorey's standards.

The role focuses on supervision, quality control, logistics of equipment and guest interaction, with strong emphasis on teamwork, attention to detail and customer care.

Qualifications

• Experience appropriate to the role.
• Passion for food and guest service.
• Enjoy supervising, training and supporting a team.
• Understanding delegation and influencing skills.
• Excellent organisational abilities with high attention to detail.
• Clear verbal and written communication.
• Adaptable with a solution‑oriented mindset.
• Fits BaxterStorey core values.

Responsibilities

• Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel.
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations.
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies.
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns.

Skills

Experience required

Passion for food & service

Team supervision

Delegation

Organisational skills

Communication skills

Adaptability

Core values alignment

Job description

BaxterStorey Nederland in Hoofddorp is seeking a proactive Supervisor to coordinate impeccable service across catering teams and events. You will support, train and guide staff to exceed guest expectations while upholding BaxterStorey's standards.

The role focuses on supervision, quality control, logistics of equipment and guest interaction, with strong emphasis on teamwork, attention to detail and customer care.