Hospitality Group & Events Sales Coordinator

Hilton; Schiphol; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

Hilton is seeking a Group, Conference and Events Sales Coordinator to drive bookings for group and events, ensuring memorable experiences for guests and maximizing hotel occupancy.

You will manage inquiries, coordinate events up to 80 delegates, build client relationships, and prepare contracts and proposals while using Delphi and OnQ systems. A strong hospitality mindset and attention to detail are essential.

Qualifications

• Previous experience in hotel sales, events, reservations, or hospitality administration.
• Strong commercial mindset with the ability to identify sales opportunities and maximize revenue.
• Excellent communication and relationship-building skills with a customer-focused approach.
• Highly organized with attention to detail and the ability to manage multiple priorities and deadlines.

Responsabilités

• Manage and convert Group, Conference & Events enquiries into confirmed bookings, maximizing hotel revenue and occupancy.
• Coordinate small and medium-sized events (up to 80 delegates), ensuring all client requirements are met from enquiry through handover.
• Build and maintain strong relationships with clients, proactively identifying opportunities for repeat business and upselling.
• Prepare proposals, quotations, contracts, and event agreements while ensuring accurate administration in Delphi and OnQ systems.
• Conduct client show rounds and provide outstanding service throughout the sales and event planning journey to ensure a positive customer experience.

Connaissances

Hotel sales

Customer service

Communication

Organization

Outils

Delphi

OnQ

Description du poste

Hilton is seeking a Group, Conference and Events Sales Coordinator to drive bookings for group and events, ensuring memorable experiences for guests and maximizing hotel occupancy.

You will manage inquiries, coordinate events up to 80 delegates, build client relationships, and prepare contracts and proposals while using Delphi and OnQ systems. A strong hospitality mindset and attention to detail are essential.